DAVID FALBE
Chandler,AZ
Summary
Astute professional offering over 18 years of sales and customer service experience. Meticulous, systematic and highly experienced with strong case management and relationship-building abilities.
Overview
29
29
years of professional experience
Work History
Senior Claims Adjuster
Allstate Insurance Co
Chandler, AZ
10.2018 - Current
- Ranked as top 10 closer for company with a ranking of 5 out of 180 adjusters. Closing an average of 48 injury claims a month while maintaining a 99% quality average.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Interviewed claimants and witnesses to gather factual information.
Liability Claims Adjuster
GEICO
Macon, GA
10.2017 - 09.2018
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
Customer Service Agent
The Insurance Center
Augusta , GA
07.2016 - 04.2017
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Sales Representative
Farmers Insurance Company
Grand Rapids, MI
02.2011 - 07.2015
- Exceeded sales goals by at least 30% for 8 quarters in row.
- Communicated with customers to understand needs and recommend appropriate solutions.
Sales Representative
Pro Cam Services LLC
Jenison , MI
01.2007 - 02.2011
- Improved sales levels by 20% by expanding markets from food based producers to automotive and agriculture producers.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Representative
Colonial Life Insurance
Columbia, SC
05.2003 - 12.2006
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Materials Supervisor
Royal Plastics Inc
Hudsonville, MI
11.1995 - 04.2003
- Supervised and directed 22 material control employees across multiple work teams in fast-paced manufacturing settings.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
Staff Sergeant
United States Army
Fort Bragg, NC
11.1989 - 08.1995
- Forward Observer Squad Leader responsible for 4 person team and the cal for and adjustment of direct and indirect fire to support forward combat troops.
Education
Bachelor of Science - Business Management
Cornerstone University
Grand Rapids, MIWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Significant experience delivering outstanding customer service
undefinedQuote
The cave you fear to enter contains the treasure you seek.
Joseph Campbell
Timeline
Senior Claims Adjuster
Allstate Insurance Co
10.2018 - Current
Liability Claims Adjuster
GEICO
10.2017 - 09.2018
Customer Service Agent
The Insurance Center
07.2016 - 04.2017
Sales Representative
Farmers Insurance Company
02.2011 - 07.2015
Sales Representative
Pro Cam Services LLC
01.2007 - 02.2011
Sales Representative
Colonial Life Insurance
05.2003 - 12.2006
Materials Supervisor
Royal Plastics Inc
11.1995 - 04.2003
Staff Sergeant
United States Army
11.1989 - 08.1995
Bachelor of Science - Business Management
Cornerstone University
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