Trey Rawls
Tampa
Summary
Dynamic professional with extensive expertise in claims assessment and team leadership. Demonstrated capability to design impactful training programs, effectively handle claims, and facilitate conflict resolution, significantly enhancing operational efficiency and team performance.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Senior Claims Adjuster
USAA
Tampa
01.2022 - 09.2025
- Assessed documentation to ensure comprehensive coverage and validate claim details.
- Investigated claims by gathering evidence and interviewing involved parties.
- Handled senior-level, complex auto theft and fire claims with attention to detail.
Warehouse Manager
Aldi Warehouse
West Palm Beach
01.2020 - 01.2022
- Supervised daily warehouse operations and ensured compliance with safety protocols.
- Managed inventory levels using warehouse management systems for efficient stock control.
- Coordinated shipping and receiving activities to maintain workflow efficiency.
- Developed schedules for staff shifts to align with operational needs effectively.
Squad Leader
US Army
Fairbanks
08.2014 - 10.2019
- Coordinated training exercises to improve soldier skills and unit cohesion.
- Mentored junior soldiers, fostering leadership skills and promoting professional development.
- Assessed individual soldier performance within squad to identify areas for improvement.
- Developed and implemented comprehensive training programs for new soldiers.
Education
Associate of Science - Political Science
Hillsborough Community College
Tampa, FL05-2025
Skills
- 10 plus years of Customer service experience
- Claims assessment
- Evidence gathering
- Problem solving
- Team leadership
- Inventory management
- Conflict resolution
- Training development
- Effective communication
Certification
6-20 All lines Insurance adjuster license
Accomplishments
Valid Victorian of the U.S. Army NCO Academy
Timeline
Senior Claims Adjuster
USAA
01.2022 - 09.2025
Warehouse Manager
Aldi Warehouse
01.2020 - 01.2022
Squad Leader
US Army
08.2014 - 10.2019
Associate of Science - Political Science
Hillsborough Community College