David Fay

* Be the subject matter expert in a multi functional role covering complex responsibilities including Safety, Shrink, and Operations.

* Coach and Train store teams in all topics relating to Inventory Shrinkage, OSHA safety, and Operations to increase profitability and top line sales.

* Reduced 2022 OSHA recordable incidents by 48% in difficult high volume location.

* Exceeded in all ROI categories to include Apprehensions, Internals, and Operational recoveries.

* Lead district APs in total incidents with over 275 incidents totaling over 300K in Recoveries.

* Expert in External Theft detection while maintaining the safety of all involved.

* Participated as ORC captain for the district leading to several large case closures.

* Excelled in creating a positive work relationship with the store manager and all members of the location's management team.

* Train dedicated personnel on basic and complex shipping/receiving processes to avoid customer negative experiences and negative loss to location.

* Investigate daily, weekly, monthly reporting to maximize accuracy in receiving POs and RDC shipments.

* Ensure year round Physical Inventory processes through education and task delegation for inventory prep.

* Lead and captained all physical inventory processes resulting in positive inventory results.

• Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
• Proven ability to learn quickly and adapt to new situations.
• Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.