David Feher
District Manager
Oswego,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
District Manager
Prime Communications
11.2023 - Current
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in local events.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Retail Store Manager
Prime Communications
07.2022 - 11.2023
- Successfully Managed and led two stores, consistently achieving and exceeding sales targets month-over-month
- Demonstrated exceptional coaching skills to the store teams, leading to a significant improvement in the VGA(Voice Gross Ads) close rate.
- Implemented a proactive approach to customer interactions by "table touching" every interaction, resulting in increased customer satisfaction and loyalty.
- Developed and executed effective training programs that enhanced the sales team's product knowledge and communication skills
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Studied - Computer Science
Lincoln Land Community College
Springfield, ILSkills
Decision-making skill
Team building practices
Leadership skills
Operations management
Sales management
Leadership development
Accomplishments
Apple Master
Two time Pinnacle Winner
Elevate Mentor
Timeline
District Manager
Prime Communications
11.2023 - Current
Retail Store Manager
Prime Communications
07.2022 - 11.2023
Studied - Computer Science
Lincoln Land Community College