David Fekete
Deer Park,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
Work History
Automotive Service Advisor
Hardman's Auto Electric Services
05.2011 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Answered questions and provided information about auto repairs being done.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Coordinated with parts department to determine availability of necessary components.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Police Officer
NYPD
10.1990 - 10.2010
- Patrolled assigned areas to prevent and detect roadway crimes.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Gathered necessary information for court appearances and testified as witness under oath in court.
Automotive Mechanic
Ford Motor Company
07.1983 - 11.1989
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Test drove vehicles to determine problems and test repairs.
Education
Associate of Science - Automotive Mechanics
SUNY Farmingdale
Farmingdale, NY05.1985
Skills
- Handling Customer Complaints
- Information Updates
- Maintaining Clean Work Areas
- Supply Purchasing
- Selling Repairs
- Calm and Professional Under Pressure
Timeline
Automotive Service Advisor
Hardman's Auto Electric Services
05.2011 - Current
Police Officer
NYPD
10.1990 - 10.2010
Automotive Mechanic
Ford Motor Company
07.1983 - 11.1989
Associate of Science - Automotive Mechanics
SUNY Farmingdale