Years of professional experience
DAVID FELKER
Fort Walton Beach,FL
Summary
Dynamic manager with a proven track record at Project Genie, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and development, resulting in improved performance. Skilled in decision-making and time management, fostering a collaborative environment that maximized team productivity and customer satisfaction.
Overview
35
35
Work History
Manager
Project Genie
Fort Walton Beach, FL
10.2022 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Sales Floor Manager
Fort Walton Beach Mitsubishi
Fwb Fl
06.2014 - 11.2022
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales force with closing deals.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Supervised tasks, personnel and clients for [Type] company with high sales numbers.
- Overcame objections and closed sales while following company policies and legal requirements.
Education
High School Diploma -
Florida Air Academy
Melbourne, FL08-1989
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Goal setting
Timeline
Manager
Project Genie
10.2022 - 02.2025
Sales Floor Manager
Fort Walton Beach Mitsubishi
06.2014 - 11.2022
High School Diploma -
Florida Air Academy
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