Overview
Work History
Education
Skills
Timeline
Generic

David Ferris

Madison,WI

Overview

25
25
years of professional experience

Work History

Uber Partner

Uber
Madison, WI
06.2015 - Current
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Helped passengers with luggage, collected fares and politely answered questions.

Transit Operator

City Of Madison Metro
Madison, WI
04.2009 - 04.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Operated controls to open and close transit vehicle doors.
  • Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
  • Answered questions and addressed concerns from riders regarding fares and streetcar schedules.
  • Maximized equipment performance and passenger safety by following company inspection and maintenance protocols and procedures.
  • Accepted and processed fares.

Taxi Driver

Madison Taxi
Madison, WI
02.2006 - 06.2011
  • Stored passenger luggage and personal items with care for safety and security.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Arrived on time to customer appointments.
  • Calculated rides costs, received money and returned change.
  • Upheld high standards of cleanliness, sanitation and service.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Provided mobility to assistance to disabled passengers.
  • Transported high-value clients with professionalism and discretion.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Obtained fares from passengers, issued change and secured cash from theft.
  • Handled upkeep for taxi, added fuels, cleaned exterior and sprayed out interior.
  • Controlled operation of taximeter to accurately track distances and fares.
  • Followed road rules to protect passengers and prevent accidents.
  • Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
  • Offered above-and-beyond service to every rider to encourage repeat business.
  • Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
  • Helped passengers with questions or area information such as points of interest and entertainment options.
  • Used mobile application to connect with customers, track distances and report locations.

Education

James Madison Memorial
201 South Gammon Road Madison Wi. 53719
06.1985

Skills

  • Tires and Brakes Inspections
  • Dependable and Trustworthy
  • Time, Mileage and Fuel Tracking
  • Adjusting Routes
  • Efficiency and Time Management
  • Knowledge of Local Area Amenities
  • GPS Applications
  • Route Planning and Documentation
  • Reading Comprehension
  • Map Reading
  • Equipment Safety
  • Motorcoach and Bus Operation
  • Critical Thinking
  • Equipment Inspection
  • Public Transit Operations
  • Creative Solutions
  • First Aid Certification
  • Operational Safety
  • Securing Wheelchairs
  • Passenger Interaction
  • Passenger Safety
  • Safety Requirements
  • Fare and Voucher Collection
  • Complex Problem-Solving
  • Commercial Drivers License (CDL)
  • Emergency Situations
  • Special Needs Passengers
  • Clear and Effective Communication
  • Passenger Comfort
  • Navigation Equipment
  • Dispatcher Communication
  • Customer Relationships
  • DOT Rules
  • Maintaining Safety Rules
  • Traffic Laws and Regulations
  • Learning Strategies
  • Student Interaction
  • Passenger Monitoring
  • Vehicle Inspection
  • Information Mapping
  • Mileage and Service Logs
  • Personal Grooming
  • Visual Inspections
  • Mobile Devices
  • Two-Way Radio Operation
  • Safe Transporting
  • Operation Monitoring
  • Emergency Evacuation
  • Active Learning
  • Local Road Knowledge
  • Professional Communication
  • Social Perceptiveness
  • Customer Retention
  • Medical Emergency Response
  • Hotel and Restaurant Recommendations
  • Vehicle Traction Control
  • Recordkeeping Accuracy

Timeline

Uber Partner

Uber
06.2015 - Current

Transit Operator

City Of Madison Metro
04.2009 - 04.2022

Taxi Driver

Madison Taxi
02.2006 - 06.2011

James Madison Memorial

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David Ferris