David Fields
Eagleville,PA
Overview
8
8
years of professional experience
Work History
Automotive Sales Consultant
Tri County Chrysler Dodge Jeep Ram
Royersford, PA
07.2020 - Current
- Developed strong customer relationships to enhance client satisfaction and loyalty.
- Conducted product demonstrations, highlighting vehicle features and benefits to potential buyers.
- Negotiated sales agreements, ensuring favorable terms for both customers and dealership.
- Collaborated with finance team to streamline credit approval processes for customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Answered telephone and email inquiries from potential customers.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
Automotive Sales Consultant
Norristown Chrysler Dodge Jeep Ram
Norristown, PA
03.2018 - 07.2020
- Assisted in inventory management, optimizing stock levels to meet customer demand.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
Education
Associate of Science -
Montgomery County Community College
Blue Bell, PA07-2017
Skills
- Resilience under pressure
- Goal-oriented mindset
- Adaptability to change
- Verbal and written communication
- Punctual
- Eager to learn
- Easy to work with
- Can work in a team setting or alone
Timeline
Automotive Sales Consultant
Tri County Chrysler Dodge Jeep Ram
07.2020 - Current
Automotive Sales Consultant
Norristown Chrysler Dodge Jeep Ram
03.2018 - 07.2020
Associate of Science -
Montgomery County Community College