David Flanagan
Brick and Brew Gastropub
Havertown,PA
2
years of professional experience
Dynamic food runner with a strong work ethic and proven ability to enhance customer satisfaction at Brick and Brew Gastropub. Skilled in effective multitasking and kitchen communication, I consistently delivered orders promptly, reducing wait times by 20%. Adept at anticipating customer needs and training new staff to uphold service excellence.
Work History
Food Runner
1 Year 10 Months- Delivered food and beverages efficiently to guests, ensuring timely service and satisfaction.
- Collaborated with kitchen staff to streamline food preparation and expedite orders during peak hours.
- Assisted servers in managing table turnover by promptly clearing dishes and resetting tables.
- Maintained cleanliness of dining areas, adhering to health and safety standards consistently.
- Handled customer inquiries regarding menu items, demonstrating product knowledge and attentiveness.
- Trained new food runners on best practices for service efficiency and operational procedures.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
High School Diploma
Skills
Quick learner
Teamwork and collaboration
Strong work ethic
Time management
Effective multitasking
Problem-solving
Bussing tables
Cleaning and sanitizing
Safe food handling
Cleanliness
Anticipating customer needs
Relationship building
Menu memorization
Heavy lifting
Safety awareness
Order management
Food safety
Table bussing
Order verification
Kitchen communication
Kitchen support
Issue resolution
Valid Driver's license
Active listening
Affiliations
Haverford Robotics / FIRST Robotics Competition Team 484
Timeline
Food Runner
Brick and Brew Gastropub
10.2024 - CurrentRead More
Widener University
High School Diploma
Read More