David Flores
San Antonio,TX
Summary
Dynamic professional with extensive experience as a Project Manager at Texas Home Restoration, excelling in installation and repair. Proven track record in enhancing customer service and attention to detail, leading to increased client satisfaction and repeat business. Adept at managing multiple projects while ensuring safety and quality standards are met.
Overview
18
18
years of professional experience
Work History
Service Technician
River City Management Group
09.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Project Manager
Texas Home Restoration
07.2022 - 08.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Owner
Milestone Handyman Services
04.2007 - 06.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
Accomplishments
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
Languages
Spanish
Native or Bilingual
Timeline
Service Technician
River City Management Group
09.2024 - Current
Project Manager
Texas Home Restoration
07.2022 - 08.2024
Owner
Milestone Handyman Services
04.2007 - 06.2022
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