David Franks
Zolfo Springs
Summary
Results-driven General Manager with over 25 years of experience in directing operations to boost store performance. Skilled in effective communication and problem resolution, fostering a positive work environment while ensuring compliance with safety regulations and delivering outstanding customer service.
Overview
27
27
years of professional experience
Work History
General Manager
Advanced Auto Parts
Fort Meade
08.1999 - Current
- Directed daily operations, improving store performance and elevating customer satisfaction.
- Oversaw staff training programs, boosting team efficiency and elevating service quality.
- Delivered exceptional client experiences by leading associates and managers effectively.
- Fostered a positive work environment through leadership and effective communication.
- Resolved customer complaints promptly, ensuring high service delivery standards.
- Managed inventory control processes, ensuring accurate stock levels and availability.
- Created employee schedules and monitored payroll to adhere to budget constraints.
- Ensured compliance with safety regulations and company policies across all operations.
Education
High School Diploma -
Hardee Senior High
Hardee County05-1997
Skills
- Client account management
- Customer relationship management
- Sales
- Inventory management
- Operational compliance
- Talent acquisition
- Team leadership
- Problem resolution
- Effective communication
Timeline
General Manager
Advanced Auto Parts
08.1999 - Current
High School Diploma -
Hardee Senior High