David Furce
Alexandria,KY
Summary
Dynamic professional with over twenty years of military training and extensive experience in electronics and telecommunications, including engineering, installation, troubleshooting, repair, operation, and routine maintenance. Proven track record in customer service with five years of call center experience and five years in retail management. Technical expertise spans over two decades, showcasing a strong ability to adapt and excel in diverse environments. Committed to delivering exceptional results through effective problem-solving and leadership skills.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Engineering Technician D
L3Harris
09.2020 - Current
- Engineering Technician D
- Sets up test apparatus and conducts tests of production assemblies and units following methods, procedures, standards and sequences.
- Record test data, maintain test data file system, shop routing documentation and accept/reject data for production & some engineering units.
- Assist technicians and engineers in performing root-cause-failure analysis.
- Constructs, troubleshoots, tests and maintains electromechanical, mechanical, optical, pneumatic, hydro mechanical, and pressure-type measuring and indicating instruments, devices or systems as needed.
- Calibrates electronic test measuring equipment and signal generating equipment to conform to set standards.
- Sets up calibration sequences, methods and procedures according to detailed specifications, drawings and requirements.
- Assembles and performs limited internal analytical testing of small to medium units of average complexity, component assemblies, and small systems under close direction and supervision; or assembles complete major systems and complex and unique electromechanical units under close direction and supervision.
- IPC J-STD-001 CIS certified
Technical Manager
Chuck E Cheese
06.2015 - 09.2020
- Managed all the electrical and mechanical aspects of the game room area inclusive of the latest video games, skill games, kiddie rides, sky tubes, robotic shows, kitchen equipment, register systems, coin and ticket mechanisms.
- Repaired and/or replaced defective electronic components and used schematics to troubleshoot down to the component board level.
- Maintained an inventory of electronic and mechanical parts as well as tools while staying within monthly projected budgets.
Operations Supervisor/Production Team Lead
West Corporation
01.2010 - 05.2015
- Comcast Make it Right National Escalations, Office of Tom Karinshak, and Comcast Social Media line groups Comcast Business Billing and Frontier Communications line groups
- Responsible for supervising the activities of assigned operation employees to ensure quality performance, in-depth product knowledge, and adequate staffing in order to exceed the client's goals and objectives.
- Coach, train, and develop Customer Service agents to achieve quality performance
Store Manager
Radio Shack
07.2005 - 11.2009
- Effectively managed the day to day operations of $500,000 retail store, achieving or exceeding sales and profit targets.
- Proactively recruited and hired new sales associates and ensured the completion of all required training.
- Managed inventory levels and placed orders to maintain in stock items.
Facilities Technician II
Gateway
07.2002 - 08.2003
- Lead technician for all audio/video equipment throughout Gateway Corporate Headquarters to include Creston systems in boardrooms, audio routing systems, CCTV and computer equipment.
Technical Controller/ Cryptographic Technician
U.S. Marine Corps
12.1991 - 02.2002
- Retired February 2002.
Missile Facility Technician/Airborne Radar Technician
U.S. Air Force
03.1979 - 11.1988
Skills
- Strong leader
- Quality control
- Deadline management
- Troubleshooting
- System testing
- Product development
- Root-cause analysis
- Schematic interpretation
- Technical analysis
- Testing
- Problem diagnostics
- Troubleshooting skills
Certification
- IPC J-STD-001 CIS certified
Interests
Family, church
Timeline
Engineering Technician D
L3Harris
09.2020 - Current
Technical Manager
Chuck E Cheese
06.2015 - 09.2020
Operations Supervisor/Production Team Lead
West Corporation
01.2010 - 05.2015
Store Manager
Radio Shack
07.2005 - 11.2009
Facilities Technician II
Gateway
07.2002 - 08.2003
Technical Controller/ Cryptographic Technician
U.S. Marine Corps
12.1991 - 02.2002
Missile Facility Technician/Airborne Radar Technician
U.S. Air Force
03.1979 - 11.1988