David Garcia

Internal Medicine Department

Front Office:

• Check in/out Patients for their Appointment
• Verify patient insurance coverage and collect required co-payments
• Made sure everything was up to date with patients chart (insurance/demographics/address/etc...)
• Printed any paper work/AVS/refills/letters for patients
• Schedule and maintains patient physician appointments for new and returning patients, using the scheduling system
• Fax any PHI/Letters/Referrals/Rx's/Medical Records requested by Pharmacies/Home Health/other MD's/ext...
• Provide information, referrals and customer service
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and request transportation for patients

Back Office:

• Roomed and Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Prepare the necessary information (i.e. lab and procedural results), equipment and supplies for exam
• Assist physicians with procedure set-ups, patient procedures and examinations.
• Perform patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests
• Administer medication following approved procedures and only after checking medication and dose with a licensed person
• As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations, place Zio Patches, set up a Nebulizer, etc...
• Collect and send specimens to appropriate labs for testing per protocol
• Promptly and accurately reports and refers patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Sanitized, restocked, and organized exam rooms and medical equipment.

Flu/Covid Department

• Sanitize, restock, and organize the Covid Tent/Clinic.
• Check in patients and obtain patients medical history, medication information, symptoms and allergies.
• Document in patients medical chart through EPIC.
• Schedule/Reschedule patients.
• Put in orders for patients.
• Run back office tests such as Lucira, Strep, and Sofia Flu.
• Set up working station
• Pull Vaccine Medication, draw up the medication, and give injections (Flu & Boosters) from ages 6 months and above.
• QC tests such as Lucira, Strep, and Sofia

• Greeted customers with a warmly welcome on a daily basis & guided them towards their seat
• Took customers drink & food order. Returned with customers orders and made sure they received what they ordered.
• Checked up on guests to make sure they were enjoying their time as well as their meal
• Front desk person who would communicate with guests on a daily basis & cash out customers paying their bill as well as making sure guests had a wonderful time and were well assisted. While being at the front desk, I would answer phone calls and assist customers in placing TO-GO orders in person.
• Package online orders as well as third party orders, like GRUBHUB, DOORDASH, and UBEREATS. By doing so, I would make sure orders were correct by highlighting drinks, special messages, and any extra add ons.
• Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation

• Greeted entering guests with a positive attitude and guided them to their seating place
• Communicated with customers as well as employees for everyday tasks and goals
• Greeted customers as they enter the restaurant and said goodbye
• Informed customers of the restaurant and answered any questions they may have had
• Communicated with other people from company's that are associated with us like GRUBHUB, DOORDASH, and UBER EATS, to package and prepare their orders
• Took in orders through phone & In-person
• Made sure guests were satisfied with their needs
• Collected information from arriving customers to seat groups or place them on waitlist