Summary
Overview
Work History
Education
Skills
Area Of Expertise
Timeline
Generic

David Garcia

Altoona,WI

Summary

Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in Cable, Fiber Optic and Radio equipment repair and maintenance.

Overview

26
26
years of professional experience

Work History

Field Technician

Spectrum
12.2023 - Current
  • Repair and fix RF Coax
  • Replace coax cables and fittings, as well as perform regular installations of coax
  • Troubleshooting fiber optic cables
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.

Fiber Splicer III

Tilson Technology
03.2022 - 07.2023
  • Reading maps and fusion splicing fiber optic cable above and below ground, meeting deadlines, testing light levels.

Fiber Splicer

Northwest Petroluem
06.2021 - 11.2021
  • Repairing Pump Motors, Fixing Fuel Pumps, Troubleshooting Submersible Pumps, Troubleshooting Verifone IP problems, Fixing Fuel Dispensers, Programming Controllers for Fuel Pumps, Calibrating Fuel pumps, Installing Controllers for Fuel Pumps.
  • Improved network performance by skillfully splicing fiber optic cables in various environments.
  • Enhanced connectivity for clients by performing timely and accurate fiber optic installations.
  • Collaborated effectively with cross-functional teams to achieve seamless integration of new networks.
  • Streamlined workflow processes, optimizing tool usage and organization during projects.

Premises Technician

AT&T
09.2013 - 06.2021
  • Installing Broadband Internet and U-Verse T.V,
  • Troubleshooting problems with broadband and T.V service with U-Verse, Pole Climbing, Ladder Handling, Working in a Safe manor, Customer Service, Fiber Splicing, Copper Repair.
  • Increased customer retention through professional communication, addressing concerns, and providing prompt solutions to problems.

Aerospace Engineering Consultant

Hytec Componets Inc
06.2009 - Current
  • 1099 contractor; consultant providing resources in aerospace engineering (part-time)

OSP Construction fiber splicer III

TDS
12.2021 - 03.2022
  • Horizontal drilling, locating, setting Peds and hand holes, pulling fiber, fusion splicing fiber optic cables reading maps and engineering prints, testing light levels.

Transportation Supervisor

Albertsons Distribution Center
09.1998 - 09.2009
  • Warehouse Foreman; Fork Lift driver; Order Selector; Union Shop Steward; Product Stocker; Loss prevention; Inventory Control

OSP Construction Fiber Splicer

TDS Telecommunications
12.2021 - 03.2022
  • Skilled in horizontal drilling, locating, setting Peds and Hand holes, pulling fiber and fusion splicing fiber optic cables
  • Read maps to engineer prints
  • Testing light levels
  • Improved network performance by skillfully splicing fiber optic cables in various environments.
  • Enhanced connectivity for clients by performing timely and accurate fiber optic installations.
  • Reduced downtime with efficient troubleshooting of fiber optic issues and implementing effective solutions.
  • Maximized project efficiency, coordinating with team members to complete installations on schedule.

Education

Bachelor of Arts - Computer Science Electronic Engineering/Technology

ITT Technical Institute
06.2015

Skills

  • Equipment Installation
  • Safety Management
  • Technical Analysis
  • Technical Support
  • Hardware Repair
  • Performance Optimization
  • Equipment Troubleshooting

Area Of Expertise

  • Tool Control & Accountability
  • Quality Assurance Inspection
  • Customer Service
  • Schematic reading
  • Technical manuals
  • Electrical / Instrument
  • Safe work environment
  • Using a Ipad to dispatch
  • Making sure the Customer is Happy with the quality of work
  • Driving and Maintaining a SAFE record
  • Knowledge of WFE (Work Flow Engine) and GCAS
  • Using all tools Safely
  • Quoting Prices on Obsolete Components
  • Making sure the Components pass Quality control
  • Keeping in touch with the test house
  • Buying Components
  • Knowing the suffix &prefix on components
  • Making sure the components are correct
  • Reengineering circuits if the components are not compatible
  • Routing of drivers
  • Working in a fast pace & safe environment
  • Supervisor personal

Timeline

Field Technician

Spectrum
12.2023 - Current

Fiber Splicer III

Tilson Technology
03.2022 - 07.2023

OSP Construction Fiber Splicer

TDS Telecommunications
12.2021 - 03.2022

OSP Construction fiber splicer III

TDS
12.2021 - 03.2022

Fiber Splicer

Northwest Petroluem
06.2021 - 11.2021

Premises Technician

AT&T
09.2013 - 06.2021

Aerospace Engineering Consultant

Hytec Componets Inc
06.2009 - Current

Transportation Supervisor

Albertsons Distribution Center
09.1998 - 09.2009

Bachelor of Arts - Computer Science Electronic Engineering/Technology

ITT Technical Institute

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David Garcia