
I'm a highly motivated Technician and a customer service representative with success in providing biomedical equipment and device installation, maintenance, and repairs. Accomplished in carefully inspecting and calibrating equipment during the installation process. Talented in providing safe and functional equipment through safety tests and regular preventive maintenance.
1618 99th Ln NE, Blaine MN, 55432
(763) 780-0100
I am responsible for the safe and timely delivery, pick-up, and installation of durable medical equipment (DME) to patients, healthcare facilities, or medical offices. This role ensures that all equipment is delivered according to specifications, is fully functional, and meets the patients' needs.
Assist patients or caregivers in setting up medical equipment, providing basic training on equipment use and maintenance as required.
Provide excellent customer service while interacting with patients, caregivers, and healthcare professionals.
Complete all required documentation, such as delivery receipts, patient acknowledgment forms, and service reports.
5650 Main St NE, Fridley MN, 55432
(763) 571-9600
During my time with the company, I was responsible for overseeing the daily operations of the front-end cashier team, ensuring smooth and efficient transactions, excellent customer service, and adherence to company policies and procedures. I was closely involved in supervising cashier staff, handling customer inquiries, resolving issues, and ensuring a positive shopping experience for all customers.
Assign cashier duties and monitor staff performance, providing feedback, guidance, and coaching to improve efficiency and customer service.
Resolve customer complaints or issues promptly, ensuring customer satisfaction while maintaining a positive store atmosphere.
Ensure the proper use of POS systems, ensuring any technical issues are addressed promptly.
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