Bartender/Server
2 Years 11 MonthsHilton Garden and Grill | 09.2023 - Current
- Prepared and served beverages efficiently in high-volume environment.
- Managed inventory, ensuring timely replenishment of bar supplies.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Maintained cleanliness and organization of bar area to meet health standards.
- Created innovative cocktail recipes, contributing to menu development efforts.
- Collaborated with kitchen staff to coordinate food and drink pairings for events.
- Resolved customer complaints promptly, ensuring positive dining experiences for guests.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.