Microsoft 365
David Gilfeather
Security Supervisor
Maynard,MA
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, including knowledge of access control and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Versatile Security Supervisor able to manage administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 11 years of progressive experience at the Takeda Massachusetts location. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
8
8
years of post-secondary education
24
24
years of professional experience
1
1
Certificate
Work History
Security Supervisor
Allied Universal Security Services
Lexington, MA
10.2009 - Current
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Oversaw team of up to 44 security officers and managed administrative duties, including scheduling and performance evaluations.
- Trained numerous new security officers over 11 years at this site.
- Monitored property and investigated any areas of suspicion.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Developed improved training methods with focus on public safety and officer awareness.
- Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
- Recorded incident reports with detailed accounts of occurrences.
- Supervised team of six security personnel during shift.
Security Area Floater
Apollo Security
Woburn, MA
04.2008 - 10.2009
- Conducted numerous patrols of key areas to spot and control security concerns depending on requirements of the site.
- Monitored and authorized entrance and departure of employees and visitors daily.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to potential emergencies weekly.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reported irregularities such as fire and safety hazards to maintenance.
- Patrolled and monitored premises in company vehicle and by foot.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Shop Manager
Alien Art Tattoo
Jacksonville, NC
01.2006 - 04.2008
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Created marketing presentations with Social Media platforms
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Marine
United States Marine Corps
Jacksonville, NC
01.2002 - 01.2006
- Veteran of the Global War on Terrorism
- Participated in several field training exercises
- Trained personnel from multiple units on communications equipment
- Created communications diagrams to better serve operations
- Analyzed survey reports, specifications, maps and topography data for product planning and development
- Utilized best practices and troubleshooting techniques to resolve machinery issues
Shop Manager
Maynard Mobil
Maynard, MA
03.1998 - 12.2001
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members
- Performed vehicle state inspections
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH 01.2020 - 12.2021
Associate of Arts - Digital Communications And Media
Becker College
Worcester, MA 08.1999 - 06.2001
High School Diploma -
Maynard High School
Maynard, MA 09.1995 - 06.1999
Skills
Access systems and patrol
Additional Information
Walt Disney World College Program
2000-2001
Software
Python Programming Language
JavaScript Programming Language
Nmap Network Scanner
Snort Intrusion Detection/Prevention System
Computer Networking
Timeline
Bachelor of Science - Cybersecurity
Southern New Hampshire University
01.2020 - 12.2021
Security Supervisor
Allied Universal Security Services
10.2009 - Current
Security Area Floater
Apollo Security
04.2008 - 10.2009
Shop Manager
Alien Art Tattoo
01.2006 - 04.2008
Marine
United States Marine Corps
01.2002 - 01.2006
Associate of Arts - Digital Communications And Media
Becker College
08.1999 - 06.2001
Shop Manager
Maynard Mobil
03.1998 - 12.2001
High School Diploma -
Maynard High School
09.1995 - 06.1999
Certification
Federal Virtual Training Environment Cybersecurity Training - Ongoing
Affiliations
- David Borrelli, Account Manager Allied Universal/Takeda
email: dave.borrelli@takeda.com
phone: 508-330-6743
- Robert Young, Regional Manager Allied Universal
email: robert.young@aus.com
phone: 617-634-2492
- Ophny Jean-Francois, Account Manager Allied Universal
email: jfophny@gmail.com
phone: 781-866-7449
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