Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

David Gomez

Summary

Dynamic collision center leader with over a decade of experience managing high-volume, multi-certified facilities and consistently driving exceptional sales performance across diverse brands. Expertise in maintaining top KPIs and ensuring high levels of customer satisfaction while effectively overseeing shop workflow, compliance, and team development. Proven ability to foster a collaborative environment that enhances productivity and promotes continuous improvement. Committed to delivering outstanding results through strategic leadership and operational excellence.

Overview

11
11
years of professional experience

Work History

General Manager

CARSTAR
01.2024 - 09.2025
  • Led operations at a fast-paced, multi-certified collision center, ensuring seamless coordination across departments and delivering top-tier results for both customers and OEM partners.
  • Managed and maintained OEM certifications for Acura, Audi, Chrysler, Dodge, Fiat, Honda, Hyundai, Infiniti, Jeep, Kia, Land Rover, Mercedes-Benz, Nissan, Ram, Tesla, and I-CAR
  • Strategically managed monthly revenue ranging from $500K to $750K, driving operational excellence and maximizing profitability while consistently achieving top-tier customer satisfaction and performance benchmarks
  • Oversaw dealer contract relationships and administered national warranty programs for multiple OEMs
  • Coordinated workflow between estimators, technicians, and parts department
  • Enforced OEM procedures and ensured compliance with OSHA and BAR regulations
  • Track and report operational metrics to corporate leadership for strategic planning
  • Analyze financial performance and identify areas for cost control and margin improvement
  • Lead morning production meetings to align teams on priorities, repair status, and delivery goals

General Manager

Caliber Collision
01.2017 - 01.2024
  • Cultivated a culture of precision and professionalism, ensuring repairs met strict OEM guidelines and exceeded client expectations.
  • Supervise full spectrum of operations, including scheduling, hiring, training, auditing, coaching, estimating, material inventory, contract labor and the review of all monthly and quarterly financial statements and metrics.
  • Led operations at a high-line, high-volume collision center, delivering premium service to a diverse customer base while driving sales performance, optimizing workflow, and maintaining top-tier satisfaction and compliance standards.
  • Effectively established credibility and positive business relationships with inspectors from various insurance
  • Responsible for all decision making processes of the collision center, effectively enforcing all SOPs to minimize and comply with regulations that affect body shop operations, such as hazardous waste disposal, OSHA and the Bureau of Automotive Repair
  • Mentor and developed employees to ensure efficient and profitable operation of each department
  • I-CAR Gold -Managed OEM certifications across multiple luxury brands while ensuring full compliance with OSHA, BAR, and hazardous waste protocol

Senior Estimator / Blueprinter

Valley Motor Center
01.2015 - 01.2017
  • Followed strict guidelines for each insurance company's contract agreement with the repair facility, and state laws
  • Submitted quotes for approval; carry the process out from start to finish.
  • Scheduled repairs, order parts, submit supplemental approvals and submit final bills
  • Evaluated and approved repair orders with technicians
  • Prepared damage repair estimates by comparing and evaluating different repair methodologies
  • Mentor and developed several employees to ensure efficient and profitable operation of each department
  • Helped refine SOPs for blueprinting and estimating to improve consistency and reduce rework

Education

High School Diploma -

Granada Hills Charter
09-2009

Skills

  • Leadership and team building
  • Operations management
  • Training and coaching
  • Collision Estimating Software:
  • CCC One, Audatex, Mitchell
  • Management of dealer warranty programs (ZKG)
  • SOP Enforcement & Regulatory Compliance (OSHA, BAR, Hazardous Waste)
  • OEM Certification Management
  • High-Volume Sales & KPI Tracking

LANGUAGES

Spanish- Fluent

Timeline

General Manager

CARSTAR
01.2024 - 09.2025

General Manager

Caliber Collision
01.2017 - 01.2024

Senior Estimator / Blueprinter

Valley Motor Center
01.2015 - 01.2017

High School Diploma -

Granada Hills Charter

Similar Profiles

CREATE PROFILE