David Gonzalez
Olive Branch,MS
Summary
Experienced and self-motivated manager bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of working collaboratively with team members to achieve goals. Experienced in both retail and culinary settings, and adept at effectively managing all operations.
Overview
24
24
years of professional experience
Work History
Technology Manager
Jimmy Gray Chevrolet
Southaven, MS
07.2023 - Current
- Spearheaded technology initiatives in new vehicles to empower sales teams and streamline operational efficiency.
- Facilitated training sessions for staff on emerging technologies and industry best practices.
- Facilitated enhanced communication among departments through effective utilization of internal communication tools and platforms.
- Cultivated high-performing teams through comprehensive training and performance management.
- Developed best practices documentation to streamline new personnel onboarding processes.
Sales Consultant
Jimmy Gray Chevrolet
Southaven, MS
06.2013 - Current
- Facilitated product demonstrations to showcase vehicle capabilities and benefits.
- Facilitated negotiation processes to enhance customer satisfaction and achieve sales targets.
- Partnered with finance team to streamline transaction processes for enhanced customer experience.
- Cultivated robust client relationships through tailored follow-ups and outstanding service delivery.
- Leveraged CRM systems to monitor customer interactions and enhance follow-up communication processes.
- Guided clients in selecting suitable products tailored to individual needs, enhancing overall satisfaction upon purchase.
- Facilitated team performance enhancement through sharing effective sales strategies and best practices during regular meetings.
- Cultivated customer trust and confidence through a persuasive and composed professional demeanor.
- Established and surpassed company-defined sales targets.
- Facilitated negotiations of pricing and terms for sales and service agreements.
General Manager
Okuns’ / Jimmy Jazz
Grenada, Cleveland, Greenwood and Batesville, Mississippi
06.2006 - 05.2013
- Directed operational strategies to optimize store performance and drive profitability.
- Optimized inventory management processes to enhance accuracy and minimize stock discrepancies.
- Designed and executed comprehensive training programs to enhance staff customer service capabilities.
- Directed daily operations to ensure adherence to company policies and standards.
- Led a diverse team of professionals to cultivate a collaborative and positive work environment.
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
- Resolved customer complaints and feedback promptly to enhance satisfaction.
Manager
Western Sizzlin'
Grenada, MS
02.2002 - 05.2006
- Directed daily operations to ensure adherence to health and safety regulations.
- Designed and implemented training programs to elevate service quality and operational efficiency.
- Executed cost control measures to minimize waste in food preparation and optimize inventory management.
- Enhanced customer satisfaction by implementing strategic menu planning and organizing promotional events.
- Directed recruitment initiatives to cultivate a high-performing team aligned with organizational values and objectives.
- Executed various tasks efficiently within designated timeframes.
- Enhanced marketing strategies to attract new customers and drive business growth.
- Directed inventory management processes to optimize stock levels and minimize waste.
Education
No Degree -
Delta State University
Cleveland, MSHigh School Diploma -
South Panola High School
Batesville, MS05.1998
Skills
- General Management
- Problem Solving Skills
- Multitasking Skills
- Business Development Strategies
- Interpersonal Communication Skills
- Time Management Skills
- Negotiating Skills
Timeline
Technology Manager
Jimmy Gray Chevrolet
07.2023 - Current
Sales Consultant
Jimmy Gray Chevrolet
06.2013 - Current
General Manager
Okuns’ / Jimmy Jazz
06.2006 - 05.2013
Manager
Western Sizzlin'
02.2002 - 05.2006
No Degree -
Delta State University
High School Diploma -
South Panola High School