David Goodman
Spokane,WA
Summary
Dynamic and results-oriented retail leader with extensive experience at Walmart across various management roles. Known for driving operational excellence, enhancing customer satisfaction, and achieving significant business growth. Expertise in team leadership, strategic planning, and innovative process improvements. Proven track record of implementing effective merchandising strategies, launching successful digital and delivery initiatives, and fostering a culture of continuous improvement. Adept at leading large teams, optimizing store operations, and delivering exceptional results in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Digital Coach
Walmart 2865
Spokane, WA
11.2024 - Current
- Created new pick path to improve efficiency
- Sales up 37% YTD with digital penetration up 170 BPS
Coach
Walmart 3511
Hayden, ID
11.2022 - 11.2024
- Developed and implemented a new layout for backroom bins, significantly boosting productivity and enhancing item retrieval efficiency
- Spearheaded initiatives to achieve double-digit sales growth, reduce wait times, and elevate customer satisfaction through strategic improvements and execution
Digital Coach
Walmart 1598
Phoenix, AZ
10.2020 - 11.2022
- Identified and implemented enhancements that led the store to achieve the best digital metrics in the market
- Successfully launched In-Home Delivery service
Digital Assistant Manager
Walmart 5190
Phoenix, AZ
02.2020 - 10.2020
- Launched pickup and delivery services
- Recruited and trained a team of personal shoppers and hourly supervisors, ensuring successful completion and delivery of customer orders
Member/Owner
Windsong Realty
Anthem, AZ
01.2008 - 04.2020
- Assisted clients in selling, leasing, and purchasing homes
- Conducted comprehensive appraisal broker price opinions to aid lenders in accurately valuing assets and residential properties
Complex Assistant Manager
Walmart 3771
Laveen, AZ
02.2018 - 02.2020
- Led overnight team in daily stocking and cleaning operations
- Initiated and managed the launch of pickup and delivery services
- Proactively engaged in community networking to increase awareness of OGP (Online Grocery Pickup) and drive business development
Co-Manager
Walmart
Anthem, AZ
01.2016 - 02.2018
- Led and managed a team of over 300 associates and managers, overseeing all aspects of operations including team building, coaching, mentoring, scheduling, profit and loss analysis, and performance reviews
- Implemented and monitored processes to ensure optimal store inventory levels, driving sales and exceeding customer expectations
- Championed and facilitated the adoption of innovations to enhance productivity, strengthen store brand, and foster customer loyalty
Complex Assistant Manager
Walmart 2512
Phoenix, AZ
02.2013 - 01.2016
- Managed the entire store, overseeing overnight stocking, maintenance, and front-end teams
- Directed daily operations, including planning, merchandising, and team execution across Fresh, Grocery, Consumables, and Hardlines departments
ICS Associate, Merchandise Supervisor, Zone Merchandise Supervisor (ZMS)
Walmart 5190
Phoenix, AZ
01.2007 - 02.2013
- As ZMS, planned and executed merchandising strategies and ensured the safe operation and compliance of food and fresh areas
- As MS, selected as SME to lead food school training of supervisors and managers across two markets
Member/Owner
Mathnasium of Anthem
Anthem, AZ
01.2005 - 01.2008
- Directed an after-school center specializing in teaching math to K-12 students
- Oversaw all aspects of operations, including hiring and training tutors on instructional strategies and curriculum implementation
Education
BA - Political Science
Boston College
Chestnut Hill, MA05.2004
Graduated -
De La Salle High School
Concord, CA05.2000
Skills
- Team Leadership and Management
- Strategic Planning and Execution
- Customer Satisfaction Enhancement
- Process Improvement and Optimization
- Digital and E-commerce Initiatives
- Training and Development
- Inventory Management
- Budgeting and Profit/Loss Management
- Community Engagement and Networking
- Cross-functional Collaboration
- Data Analysis and Decision Making
- Proficient in Word, Excel, Outlook, Powerpoint
References
References provided upon request
Timeline
Digital Coach
Walmart 2865
11.2024 - Current
Coach
Walmart 3511
11.2022 - 11.2024
Digital Coach
Walmart 1598
10.2020 - 11.2022
Digital Assistant Manager
Walmart 5190
02.2020 - 10.2020
Complex Assistant Manager
Walmart 3771
02.2018 - 02.2020
Co-Manager
Walmart
01.2016 - 02.2018
Complex Assistant Manager
Walmart 2512
02.2013 - 01.2016
Member/Owner
Windsong Realty
01.2008 - 04.2020
ICS Associate, Merchandise Supervisor, Zone Merchandise Supervisor (ZMS)
Walmart 5190
01.2007 - 02.2013
Member/Owner
Mathnasium of Anthem
01.2005 - 01.2008
BA - Political Science
Boston College
Graduated -
De La Salle High School