David gregg
BRANSON,Missouri
Summary
Dynamic GM with proven success in team management and process improvement. Expertise in training implementation and enhancing customer service ensures high-quality standards and operational efficiency.
Overview
5
5
years of professional experience
Work History
GM
Caliber Collision
Branson, Missouri
08.2021 - Current
- Developed service and sales strategies to improve retention and revenue.
- Oversaw daily operations and ensured compliance with safety standards.
- Implemented process improvements to enhance workflow efficiency in the shop.
- Managed team performance and facilitated effective communication among staff.
- Delegated work to staff, setting priorities and goals.
- Coordinated training sessions for new employees on operational procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Education
High School Diploma -
Hollister
Missouri05-1989
Skills
- Highly Trained in CCC and Mitchell
- Workflow efficiency
- Customer experiences
- Team leadership
- Leadership development
- Decision making
- Problem solving
- Negotiation skills
- Time management
- Team player
- Strong work ethic
- Motivation
Timeline
GM
Caliber Collision
08.2021 - Current
High School Diploma -
Hollister