David Gryckiewicz
Myrtle Beach,SC
Summary
Proven Licensed Plumber and Sales Associate with a track record of enhancing customer satisfaction and boosting sales revenue at Home Depot. Understood how to sell working for Cutco Cutlery. Excels in problem-solving, teamwork, and adaptability, ensuring project completion within deadlines. Demonstrates strong communication skills, fostering lasting customer relationships and contributing to business growth through positive referrals.
Overview
23
23
years of professional experience
Work History
Licensed Plumber
Farmington Plumbing And Heating
06.2007 - 12.2024
- Communicated with builders and job supervisors on a day to day basis
- Provided exceptional customer service throughout the duration of each project, addressing concerns promptly.
- Assisted in training new team members on best practices for various types of plumbing installations.
- Collaborated with construction teams to successfully complete large-scale projects within deadlines, ensuring proper plumbing installations.
- Increased client trust by providing transparent communication on job progress, costs, and timelines.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Developed strong relationships with suppliers, securing competitive pricing on materials for cost-effective project completion.
- Contributed to business growth through positive word-of-mouth referrals from satisfied clients.
Sales Assosiate
Home Depot
01.2005 - 05.2006
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Cutco Cutlery
05.2002 - 02.2003
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
P1 Masters Plumbing License -
Bristol Technical Institution
Bristol, CT09.2010
High School Diploma -
Farmington High School
Farmington, CT06.2001
Skills
- Teamwork and collaboration with other employees
- Time management and paying attention to detail
- Problem-solving and multitasking abilities
- Reliability with both attendance, listening to peers and keeping my word
- Excellent communication with coworkers and customers
- Organizational skills
Timeline
Licensed Plumber
Farmington Plumbing And Heating
06.2007 - 12.2024
Sales Assosiate
Home Depot
01.2005 - 05.2006
Sales Associate
Cutco Cutlery
05.2002 - 02.2003
P1 Masters Plumbing License -
Bristol Technical Institution
High School Diploma -
Farmington High School
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