Summary
Overview
Work History
Education
Skills
Timeline
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David Guhl

Rome,GA

Summary

Experienced Subject Matter Expert that strives to deliver high-quality results.
Leveraged deep knowledge in respective fields to drive process improvements and
innovation, enhancing overall productivity. Strengths include strong analytical skills,
problem-solving abilities, and excellent communication skills that aid in bridging gaps
between technical and non-technical teams. Previously contributed significantly
towards business growth by implementing strategic initiatives based on industry
trends and best practices.

Overview

6
6
years of professional experience

Work History

SME, IT Technician

Apex Systems
Remote, GA
02.2023 - Current
  • I am the subject matter expert for Boeing's computer security, and backup and
    restore software at their enterprise helpdesk.
  • I am responsible for a smooth rollout of new updates, updating the floor on things
    to expect regarding my products, and I work on issues that the tier 1 and tier 2
    agents cannot resolve.
  • I lead trainings and keep the knowledgebase up to date regarding the software I
    am responsible for.

Professor of English

English Language Institute/China
Chattanooga, TN
08.2019 - Current
  • Teaching at Harbin Institute of Technology
  • Created and implemented lesson plans, modifying for differences in student learning styles.
  • Reviewed student work and provided constructive feedback for improvement.
  • Educated students about foreign cultures through immersive activities.
  • Customized innovative methods and materials to produce effective learning experiences.
  • Attended professional development training to improve knowledge and skills.
  • Adapted teaching strategies to different student learning styles and skill levels.

Lead Manager

Chick-fil-A
Birmingham, AL
09.2018 - 07.2019
  • Monitored sales productivity, communicated performance to associates and motivated associates to achieve full potential.
  • Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
  • Resolved problems proactively and decisively, applying business acumen and sound judgment.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.

Education

Certificate in Teaching English As A Foreign Language (TEFL) - Teaching English As A Second Language (ESL)

Wheaton College Graduate School
Wheaton, IL
01.2020

Bachelor of Science - Computer Science

Samford University
Birmingham, AL
05.2018

Skills

  • Individual Instruction
  • Learning Style Assessment
  • Communication Class Instruction
  • Decision Making
  • Creative Thinking
  • Relationship Building
  • Online Course Instruction
  • Interpersonal Communication
  • Work Prioritization
  • Project Planning
  • Teamwork and Collaboration
  • Team Leadership

Timeline

SME, IT Technician

Apex Systems
02.2023 - Current

Professor of English

English Language Institute/China
08.2019 - Current

Lead Manager

Chick-fil-A
09.2018 - 07.2019

Certificate in Teaching English As A Foreign Language (TEFL) - Teaching English As A Second Language (ESL)

Wheaton College Graduate School

Bachelor of Science - Computer Science

Samford University

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David Guhl