Highly organized and dependable candidate with a proven ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrates willingness to take on additional responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Field Service Technician
Loudy Office Machine, Inc.
03.2023 - Current
Assisted customers with installation, setup and training for new machines
Installed and configured network hardware and software.
Troubleshot hardware and software to determine and rectify network and hardware problems.
Maintenance Technician
Sally Beauty Holdings
11.2021 - 07.2022
Provided technical support to end-users and resolved network issues.
Diagnosed and repaired complex mechanical and electrical systems.
Completed daily, weekly, and monthly checklists on building equipment and scheduled procedures.
Kitchen Designs & Sales
Lowes Home Improvement
07.2018 - 03.2019
Designed detailed kitchen layouts based on client needs, budgets and available supplies.
Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Case Management Specialist
Franklin County Children Services
01.2001 - 11.2011
Established ongoing clinical relationship with clients, evaluating progress, performing follow-up after referrals and continuing assessments to adjust treatment plans.
Maintained accurate records and documentation, ensuring compliance with regulatory requirements and facilitating seamless audits.
Education
Associate of Science - Health Information Technology
Devry University
Columbus, Ohio
10.2012
Associate of Science - Social Work
Ohio State University
Columbus, OH
09.1994
Skills
Network configuration
Network Troubleshooting
Wireless Networking
Switches and routers
Data Backup
Hardware and software installation
Timeline
Field Service Technician
Loudy Office Machine, Inc.
03.2023 - Current
Maintenance Technician
Sally Beauty Holdings
11.2021 - 07.2022
Kitchen Designs & Sales
Lowes Home Improvement
07.2018 - 03.2019
Case Management Specialist
Franklin County Children Services
01.2001 - 11.2011
Associate of Science - Health Information Technology
Service Engineer at Shibaura Machine India Pvt. Ltd. (Formerly Known As Toshiba Machine (Chennai) Pvt. Ltd.)Service Engineer at Shibaura Machine India Pvt. Ltd. (Formerly Known As Toshiba Machine (Chennai) Pvt. Ltd.)