Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hryhorii Bronetskyi

Warren

Summary

Results-driven IT professional with 8 of experience in managing and optimizing digital workplace environments for enterprise organizations. Expertise in configuring and administering Microsoft Endpoint Configuration Manager (SCCM/MECM), Office 365, and modern endpoint management solutions like Intune and Jamf. Skilled in automating workflows using PowerShell and other scripting languages to improve operational efficiency. Proficient in designing and implementing scalable IT solutions that enhance collaboration, productivity, and user experience while ensuring security and compliance. Adept at troubleshooting complex systems, leading cross-functional teams, and driving IT projects to completion within deadlines. A proactive problem-solver committed to delivering innovative solutions that align with business objectives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Field Service Technician

Comcast
04.2023 - Current
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Troubleshoot and resolve technical issues related to TV, internet, and phone services, ensuring optimal service performance for customers.
  • Install and configure equipment, including modems, cable boxes, and other devices, adhering to company standards and safety protocols.
  • Educate customers on the proper use and features of services and equipment, enhancing their understanding and satisfaction.
  • Provide excellent customer service, ensuring prompt and efficient handling of inquiries and concerns.

Computer Maintenance Technician

Sirius
04.2014 - 08.2019
  • Maintained office PCs, networks and mobile devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Developed and implemented preventive maintenance procedures.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Work with Microsoft Office
  • Work with PowerShell

System Administrator

Terkuriy
01.2011 - 04.2014
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Drove continuous improvement of IT governance processes.
  • Provisioned new software and hardware for use, following established security policies.
  • Completed reports detailing network and systems performance and downtime issues.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Performed and adhered to change management requirements.
  • Installed and configured network printers and other peripheral devices.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
  • SCCM/MECM Administration, Software Deployment, Patch Management, Endpoint Configuration, Application Packaging
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Installed, configured, and supported local area network (LAN), wide area network (WAN), and Internet system.

Education

Junior Bachelor - Maintenance And Repair of Computers And Networks

Technical College Ternopil Ivan Pul'uj
Ternopil Ukraine
05-2011

Skills

  • System upgrades
  • Virus removal
  • Software configuration
  • Software licensing
  • Hardware installation
  • Device calibration
  • Hardware repair
  • Network configuration
  • Operating system installation
  • Wireless networking
  • Data recovery
  • System monitoring
  • System administration
  • Virtualization technologies
  • Software updating
  • Desktop technical support

Certification

IBM and ISC2 Cybersecurity Specialist

November 2024 to Present

Course Certificates Completed

  • Network Security
  • Introduction to Software, Programming, and Databases
  • Access Control Concepts
  • Introduction to Cybersecurity Careers
  • Introduction to Networking and Storage
  • Incident Response, BC, and DR Concepts
  • Introduction to Cybersecurity Essentials
  • Security Operations
  • Introduction to Hardware and Operating Systems
  • Introduction to Cloud Computing
  • Security Principles
  • Cybersecurity Capstone: Breach Response Case Studies

Languages

Ukrainian
Native or Bilingual
English
Professional Working

Timeline

Field Service Technician

Comcast
04.2023 - Current

Computer Maintenance Technician

Sirius
04.2014 - 08.2019

System Administrator

Terkuriy
01.2011 - 04.2014

Junior Bachelor - Maintenance And Repair of Computers And Networks

Technical College Ternopil Ivan Pul'uj

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Hryhorii Bronetskyi