Joshua Smith
TopTier Palletizing Solutions
Casey,IA
Work Preference
Desired Job Title
Field Service Technician
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Casey, IA
Open to relocation:
No
Minimum Desired Compensation
$42/hr
Important To Me
Career advancementCompany CulturePersonal development programs401k match
10
years of professional experience
Accomplished Field Service Technician with strong problem-solving and technical troubleshooting skills. Experienced in preventive maintenance and field repairs, consistently enhancing operational efficiency and customer satisfaction.
Work History
Field Service Technician
6 Years- Trained junior technicians on equipment troubleshooting and safety protocols.
- Diagnosed and resolved equipment malfunctions to ensure operational efficiency.
- Conducted routine maintenance on palletizing systems to enhance reliability and performance.
- Collaborated with engineering teams to implement system upgrades and enhancements.
- Streamlined service processes, reducing downtime and improving customer satisfaction levels.
- Developed training materials for new technicians, fostering skill development and knowledge sharing.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
Facilities Maintenance Mechanic
4 Years 2 Months- Performed preventative maintenance on automated saws and lamination systems, ensuring optimal performance and efficiency.
- Conducted routine inspections of equipment to identify and resolve maintenance issues.
- Responded promptly to facility repair requests, minimizing downtime and enhancing operational flow.
- Collaborated with cross-functional teams to implement safety protocols and improve workplace conditions.
Education
No Degree - Mine Engineering
Skills
Installation and maintenance
Preventive Maintenance
Repair skills
Technical troubleshooting
Field repairs
System upgrades
Mechanical aptitude
Training and mentoring
Heavy lifting
Physical labor
Positive attitude
Interests
Gym Workouts
Learning new cooking techniques and expanding my culinary skills.
Hiking
Participate in Powerlifting and Highland Games
as recreational activities to maintain physical fitness.
Timeline
Field Service Technician
TopTier Palletizing Solutions
09.2020 - CurrentRead More
Facilities Maintenance Mechanic
FXI
05.2016 - 07.2020Read More
East Central Community College
No Degree from Mine Engineering
Read More