David Hamblin
Senior Director of Operations
Sullivan,MO
Summary
Results-driven Senior Director of Operations specializing in streamlining processes and increasing revenue. Proficient in compliance, risk management, and data analysis, achieving significant operational improvements across multiple sites. Notable accomplishments include the introduction of performance metrics that elevated service delivery standards and ensured effective resource management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Director of Operations
Cornerstone Dental Specialties
Irvine, California
01.2024 - Current
- Streamlined operational processes to improve efficiency across dental clinics.
- Coordinated staff training programs to elevate service delivery standards.
- Managed inventory systems, ensuring optimal supply levels in dental practices.
- Developed policies and procedures enhancing patient care and safety protocols.
- Facilitated cross-departmental communication to align operational goals.
- Oversaw compliance with industry regulations and best practices in dental operations.
- Implemented performance metrics to evaluate operational effectiveness across locations.
- Directed development of long-term plans for business growth opportunities.
Regional Manager of Operations
Heartland Dental
Effingham, Illinois
12.2020 - 01.2024
- Developed and executed regional operational strategy to boost service delivery and patient satisfaction.
- Optimized resource allocation by streamlining scheduling processes across various locations.
- Maintained clinical standards through effective implementation of quality assurance initiatives.
- Facilitated training programs for staff, enhancing efficiency and regulatory compliance.
- Conducted operational data analysis to uncover trends and improve workflows.
- Managed relationships with vendors for timely acquisition of dental materials.
- Created channels for staff communication to foster feedback and operational enhancements.
- Ensured adherence to all relevant local, state, and federal regulations in operations.
Practice Manager of Operations
Heartland Dental
Effingham, Illinois
06.2014 - 12.2020
- Managed daily operations of dental practices across multiple locations to ensure optimal performance.
- Coordinated staff schedules, enhancing patient care and operational efficiency.
- Implemented training programs for new employees, improving service quality standards.
- Oversaw inventory management and supply ordering processes for dental materials.
- Developed vendor relationships, optimizing essential services and supplies procurement.
- Ensured compliance with health regulations and company policies across all practices.
- Analyzed operational workflows, identifying areas for process improvement and efficiency gains.
- Prepared reports summarizing daily activities for senior management review.
Education
Bachelor of Science - Corporate Wellness, Recreation & Health Ed.
Northwest Missouri State University
Maryville, MO06-2006
Skills
- Operational strategy and policy development
- Inventory and supply chain management
- Compliance and risk management
- Data analysis and business intelligence
- Vendor management, resource allocation and logistics
- Quality assurance and KPI tracking
- Staff training and development
- Project management and efficiency
- Strategic planning and execution
Accomplishments
- Eagle Scout
- Missouri State Choir
- National High School Choral Recipient
- MSHSAA Track & Field
- MSHSAA Quarter Finalist (Football)
- MSHSAA All Southern Region (Football)
- Division II Champions at Northwest Missouri State University (Football)
- 3 Marathons
- Climbed to the top of Pikes Peak in Colorado
Affiliations
- Camping, Hunting, Hiking, Climbing, White Water Rafting
- Theater & Arts
- Musical Instruments
- Working Out, Sports
- Scout Master (10+ years)
Certification
- Completed Bell Achievers I, II & Mastery
- HIPAA & OSHA
References
References available upon request.
Timeline
Senior Director of Operations
Cornerstone Dental Specialties
01.2024 - Current
Regional Manager of Operations
Heartland Dental
12.2020 - 01.2024
Practice Manager of Operations
Heartland Dental
06.2014 - 12.2020
Bachelor of Science - Corporate Wellness, Recreation & Health Ed.
Northwest Missouri State University
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