David Harmon
Newport News,VA
Summary
My life has been guided by the values of God, Family and Education, yet I have learned that these values must also be tempered with compassion, empathy, and the courage to stand by one’s own convictions. My purpose is to use all the gifts that I was given in this life to administer aid to others and maintain human dignity and solace to those under my care as a registered nurse.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Optima Health Insurance
08.2018 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Nursing
Averett University
Danville, VA12.2023
Skills
- Data Entry
- Consultative Sales
- Data Collection
- Complaint Resolution
Timeline
Customer Service Representative
Optima Health Insurance
08.2018 - 08.2021
Bachelor of Science - Nursing
Averett University
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