David Harms
West Mifflin,PA
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
25
25
years of professional experience
Work History
Site Manager
Clean Express Auto Wash
West Mifflin, PA
07.2025 - 07.2026
- The main point of contact for all customer service issues, maintained sales goals, educated on the benefits of our unlimited wash club memberships, as well as maintain the appearance and performance of the site. Drove employee motivation and executed site goals.
- Oversaw daily operations to ensure efficient workflow and service quality.
- Trained and mentored staff on best practices for customer service and equipment use.
- Implemented process improvements resulting in enhanced operational efficiency.
Store Manager
Rite Aid
Forest Hills, PA
04.2023 - 06.2025
- Managed day-to-day operations of retail pharmacy, ensuring efficient service delivery and customer satisfaction. Monitored finances and payroll, aligning with sales targets and company objectives.
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service best practices and operational efficiency.
- Managed inventory levels, utilizing stock management systems to optimize product availability.
Education
Bachelor's - Music Production
Full Sail University
Winter Park, FL02-2015
Skills
- Store Management Experience
- Sales
- RetailTeam leadership
- Store operations
- Management
- Team management
- Management
- Leadership
- Supervising experience
- Customer service
- Problem-solving
- Communication skills
Timeline
Site Manager
Clean Express Auto Wash
07.2025 - 07.2026
Store Manager
Rite Aid
04.2023 - 06.2025
Bachelor's - Music Production
Full Sail University