A driven property management professional with comprehensive experience in overseeing multiple properties and ensuring operational efficiency. Proven ability to enhance tenant relationships and streamline property operations. Valued for fostering teamwork and flexibility, ensuring consistent results and adaptability to changing needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Multi-Site Property Manager
Bedrock Communities
Davenport, FL
10.2023 - Current
Evaluated two properties to identify and report maintenance concerns to relevant personnel.
Promoted available properties through targeted advertising and facilitated property tours to attract potential clients.
Screening prospective tenants to ensure they meet eligibility requirements.
Completing lease applications and assisting with verification of application information.
Informing prospective tenants of results.
Inspecting properties when tenants take occupation and vacate.
Working with tenants to provide information and address their complaints and concerns.
Maintaining and storing documentation effectively.
Accepting rent payments, security deposits and other applicable fees.
Identified and negotiated with potential vendors to secure competitive pricing for 2024 projects.
Expanding amenities and updating the Mobil home park
Assisting monthly meeting with HOA members
Marketing sales, auctions, rentals
Coordinated eviction procedures with sheriff to ensure compliance with legal requirements.
Facilitated title transfers to maintain compliance with regulatory standards.
Coordinated resident events aimed at enhancing social interaction and building relationships among residents.
Oversaw employee review processes to enhance team performance and engagement. Facilitated constructive feedback sessions to promote professional development. Championed initiatives that fostered a positive work environment and employee satisfaction.
Oversaw inspection processes to ensure adherence to industry standards and regulations. Coordinated with cross-functional teams to enhance quality assurance measures. Developed comprehensive reports to communicate inspection outcomes and recommendations.
Managed daily operations across multiple properties, ensuring efficient workflow and tenant satisfaction.
Developed and implemented property maintenance schedules to enhance operational efficiency and minimize downtime.
Assistant Manager
KPM Management
Orlando, FL
03.2023 - 10.2023
Examining properties and informing maintenance staff of issues.
Advertising available properties and conducting property tours as part of marketing activities.
Screening prospective tenants to ensure they meet eligibility requirements.
Completing lease applications and assisting with verification of application information.
Informing prospective tenants of results.
Inspecting properties when tenants take occupation and vacate.
Working with tenants to provide information and address their complaints and concerns.
Maintaining and storing documentation effectively.
Accepting rent payments, security deposits and other applicable fees.
Assist the Community Manager with oversight of the leasing team and training
Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary
Post rental collections, make bank deposits and oversee the administration of accounting functions for the community
Meet regularly with Community Manager and Regional Manager to discuss community performance
Conduct a monthly market survey and recommend pricing changes
Leasing Professional
ParkLine Miami- Harbor Group Management
Miami, FL
03.2022 - 03.2023
Work on evictions and send the report once a week to the regional manager.
Process resident's payments
Send letters of balances due and any violation notices
Help with leasing apartments and posting on social media.
Examining properties and informing maintenance staff of issues.
Advertising available properties and conducting property tours as part of marketing activities.
Screening prospective tenants to ensure they meet eligibility requirements.
Completing lease applications and assisting with verification of application information.
Informing prospective tenants of results.
Inspecting properties when tenants take occupation and vacate.
Working with tenants to provide information and address their complaints and concerns.
Maintaining and storing documentation effectively.
Accepting rent payments, security deposits and other applicable fees.
Assist the Community Manager with oversight of the leasing team and training
Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary
Post rental collections, make bank deposits and oversee the administration of accounting functions for the community
Meet regularly with Community Manager and Regional Manager to discuss community performance
Conduct a monthly market survey and recommend pricing changes
Leasing Professional
Shorecrest Club - Greystar
Miami, FL
05.2021 - 02.2022
Recording and updating details of prospective and existing landlords and tenants into computer database swiftly.
Examining properties and informing maintenance staff of issues.
Advertising available properties and conducting property tours as part of marketing activities.
Screening prospective tenants to ensure they meet eligibility requirements.
Completing lease applications and assisting with verification of application information.
Informing prospective tenants of results.
Inspecting properties when tenants take occupation and vacate.
Working with tenants to provide information and address their complaints and concerns.
Maintaining and storing documentation effectively.
Accepting rent payments, security deposits and other applicable fees.
Assist the Community Manager with oversight of the leasing team and training
Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary
Post rental collections, make bank deposits and oversee the administration of accounting functions for the community
Meet regularly with Community Manager and Regional Manager to discuss community performance
Conduct a monthly market survey and recommend pricing changes
Assistant Manager
ALDI
Miami, FL
11.2014 - 05.2021
I most recently served as the Shift Manager for my store in Richardson, TX 75657 however, I have managed stores in both Chicago and Dallas. I began my tenure with the company in Chicago, IL and my core responsibilities are as follows:
Alternate between Shift Manager and Store Associate duties on a rotating basis as established by store management.
Supervise daily job responsibilities of store personnel in the absence of management.
Establish and communicate job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results.
Identify training and development opportunities that will assist their direct reports in achieving enhanced performance.
Understand the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees.
Monitor the competitive environment within the community and inform the direct leader regarding adjustments necessary to maintain ALDI’s competitive position.
Provide product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued.
Provide input to the direct leader on hiring for positions reporting to them.
Inform management of major team milestones, developments, and concerns.
Ensure store personnel comply with the company’s customer satisfaction guidelines and demonstrate appropriate interactions with customers and co-workers.
Ensure an appropriate resolution of operational customer concerns in management’s absence.
Ensure a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order.
Take store inventory counts according to guidelines and ensure that proper stock levels are maintained through appropriate product ordering and CGO-S parameter maintenance as directed by their direct leader.
Ensure proper store signage is maintained at all times.
Ensure the quality and freshness of products and merchandises product neatly to maximize sales.
Ensure store personnel comply with all established company policies and procedures.
Assist store management with achieving the store payroll and total loss budget.
Supervise the day-to-day operations of the team, escalate issues to the appropriate level of support and/or leadership when necessary.
Assure direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.
MicroSoft Office Applications; Warehouse duties such as Inventory, Loading/ Unloading, Shipping and Receiving duties; Investigative skills, knowledge of Hotel/Restaurant Occupational and Hospitality (In the Classroom/On-the-job).
SKILLS & ABILITIES
Security, inside and perimeter
Food Handlers/Customer service
Strong computer and internet skills
Always receive superior personnel evaluations
English and completely fluent in Spanish
Work from written and verbal instructions; independently or as part of a team