David Harris
Summary
Seasoned System Engineer with 5-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and server infrastructure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Manager
Elevatus Architecture
11.2023 - 01.2024
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Integrated new team-members, guiding them through existing IT systems, ensuring a flawless transition into their new role.
- Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization.
Systems Engineer
New Millennium Building Systems
09.2022 - 04.2023
- Implemented all new networking equipment, consisting of upwards of 20 Cisco and Silver Peak networking devices.
- Lead the construction of a new set of Dell servers, supporting VMWare (VSphere) boxes, supporting critical day-to-day SaaS and other infrastructure.
- Created 5 new Windows Server 2012, 2016, and 2019 Virtual Machines, managing Domain Controllers, Remote Gateways, Print Servers, SQL, etc.
- Provided Tier-1 support where necessary, managing helpdesk and providing efficient and cool-headed customer support.
- Documented server / network layout, keeping changes made up-to-date, ensuring efficient maintenance and updates.
- Spent 2 weeks travelling to another site to assist with Systems Engineer support while understaffed at another location.
IT Technician
New Millennium Building Systems
02.2020 - 09.2022
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Maintained office PCs, networks and mobile devices.
- Created user accounts and assigned permissions, ensuring principal of least privilege, and making sure correct access was given.
- Maintained and interfaced with helpdesk, responding to tickets in an orderly time, guaranteeing a happy user base.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems, including late night calls for 2nd and 3rd shift.
IT Technician
Nucor Building Systems
06.2018 - 01.2020
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured systems according to prescribed software and hardware frameworks.
- Implemented Veeam into our infrastructure environment, providing backups.
- Created user accounts and assigned permissions.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Education
High School Diploma -
R. Nelson Snider
Fort Wayne, IN05.2019
No Degree - IT Fundamentals / Networking
Anthis Career Center
Fort Wayne, IN05.2019
Skills
- Project management
- Network monitoring
- IT documentation
- Quality assurance
- Asset management
- Active Directory
- Windows administration
- Virtualization technologies
- Server management
- Firewall administration
- Access control
- VoIP systems
Certification
- MCSA: Windows Server 2016
- MTA
- CompTIA A+ 901-902
- TestOut PC Client - Host Pro
Additional Information
About Me:
I'm a born-and-raised hoosier, who's lived in Fort Wayne my entire life. I spend my free time playing guitar, attending local music venues, and spending time camping / fishing with my grandfather. I'm the type of person who is desperate for more knowledge, and is always willing to try something new or learn something.
Timeline
IT Manager
Elevatus Architecture
11.2023 - 01.2024
Systems Engineer
New Millennium Building Systems
09.2022 - 04.2023
IT Technician
New Millennium Building Systems
02.2020 - 09.2022
IT Technician
Nucor Building Systems
06.2018 - 01.2020
High School Diploma -
R. Nelson Snider
No Degree - IT Fundamentals / Networking
Anthis Career Center
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