David Harris
Trussville
Summary
Dynamic leader with a proven track record at JCPenney Nike, adept in strategic planning and team building. Excelled in enhancing sales and profitability, managing a diverse team of 86 professionals, and fostering strong client and vendor relationships. Skilled in operations management and customer relationship management.
Overview
10
10
years of professional experience
Work History
General Manager
JCPenney
12.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Leads diverse team of 86 professionals to ensure high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Oversees a 17 million dollar location
Store Manager
Nike
07.2018 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supported district-wide leadership training for new leaders across multiple locations in my district , including Tuscaloosa, Birmingham, Gonzales, Destin, and Pearl.
- Oversaw Leeds store management for the last two years prior to closure resulting from mall modifications.
District Department Manager
H&M Hennes & Mauritz
04.2017 - 07.2018
- Contributed to launching several new sites across the district, including Snellville, GA; Montgomery and Leeds, AL.
- Facilitated training sessions for leaders and associates on company policies and standards.
- Supported management operations across multiple locations, including Hoover, Leeds, and Montgomery.
Sales Manager's
CMC Steel Alabama
05.2015 - 04.2017
- Achieved revenue targets by securing strategic partnerships.
- Ranked among the top 25 percent in sales performance.
Education
Bachelor - Marketing
The University of Alabama
Tuscaloosa, AL05.2011
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Effective leader
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Staff training/development
- Inventory control
- Customer relationship management
- Goal setting
- Verbal and written communication
- Employee scheduling
- Staff development
- Schedule management
- Labor cost controls
- Deadline oriented
- Strategic planning
- Vendor relationships
- Employee development
Timeline
General Manager
JCPenney
12.2023 - Current
Store Manager
Nike
07.2018 - 09.2023
District Department Manager
H&M Hennes & Mauritz
04.2017 - 07.2018
Sales Manager's
CMC Steel Alabama
05.2015 - 04.2017
Bachelor - Marketing
The University of Alabama
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