David Hernandez Jr
Eagle Pass,TX
Summary
Professional with expertise in surveillance and security operations. Adept at monitoring activities, identifying potential threats, and ensuring safety. Strong ability to collaborate with team members and adapt to changing situations. Highly skilled in using surveillance equipment and maintaining confidentiality. Reliable and results-driven, consistently meeting organizational objectives. Proficient in customer service including troubleshooting issues with either verbal or written communication. Proficient in generating written reports and maintaining detailed documents for company documentation needs.
Overview
14
14
years of professional experience
Work History
Surveillance Officer
Kickapoo Gaming Commission
Eagle Pass, TX
02.2012 - Current
- Monitored surveillance systems to detect and report suspicious activities.
- Conducted thorough investigations in collaboration with law enforcement agencies including Border Patrol, Local Police, FBI and Department of Homeland Security.
- Analyzed video footage to gather evidence for compliance and regulatory standards including detailed typed reports.
- Developed and implemented security protocols to enhance operational efficiency.
- Trained new staff on surveillance procedures and equipment usage.
- Coordinated with management to address security concerns effectively and promptly.
- Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
- Identified and documented unauthorized actions by employees.
- Developed strong analytical skills while reviewing hours of video footage, enabling accurate identification of potential threats or criminal activity.
Education
South West Texas Jr College
Eagle Pass, TXSkills
- Audio monitoring
- CCTV monitoring
- Documentation skills
- Incident documentation
- Reporting skills
- Access control
- Intelligence gathering
- Expertise in utilizing multiple software including Surveillance security systems (Dallmeier) utilizing reporting documentation software (ITrak) fluent in use with Microsoft software (Word, Excel, Power Point etc)
- Investigative techniques
- Customer assistance
- Teamwork and collaboration
- Fast typing skills (75 - 80 GWAM)
Received award for five and ten years of service.
Dedicated and remained steadfast with job duties and obligations with current employer for over 14 years.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Surveillance Officer
Kickapoo Gaming Commission
02.2012 - Current
South West Texas Jr College