David Herrera
Houston,US
Summary
Seeking a career that can provide experience and growth opportunity that can put my current technical skills and abilities to use for the team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Professional Tutor /Student Mentor
Pasadena Independent School District
Pasadena, TX
01.2021 - Current
- Created an exciting education-focused setting for students, I created a positive, stimulating learning environment, and for other teachers and tutors.
- Motivated the current struggling students who don't have any kind of support outside of school.
- Talked to several students to prevent potential dropouts and offered extra tutoring for better preparation for STAAR testing, and for better chances of graduating on time.
- Currently helped over 50+ at risk students to graduate and receive their diploma.
IT Technical Support Intern
Baker Hughes Inc
Houston, TX
05.2024 - 07.2024
- Helped maintain documentation related to IT procedures and processes.
- Diagnosed and repaired computer systems, including laptops, desktops, tablets, printers, networks.
- Resolved internet connection problems for users both inside and outside of the office network.
- Provided assistance in setting up new computers, printers, and other IT-related equipment.
- Assisted customers with technical support inquiries, troubleshooting hardware and software issues.
- Managed inventory of IT equipment and supplies; reordered when necessary.
- Installed applications on users' computers according to company standards.
- Tested application compatibility with various operating systems prior to installation on client machines.
- Backed up data on regular basis and consistently updated disaster recovery procedures to prepare for security incidents.
Early College High School Academic Tutor
Pasadena High School
Pasadena, TX
01.2020 - 01.2021
- Encouraged students to learn and study in order to boost their self-esteem and reduce their fear of failing at writing and any of the early college class courses
- Developed unique handouts, study guides, and assessments to assess and improve student knowledge
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries
- Provided help and extra information for the students to better prepare for themselves in the upcoming years of college.
High School Substitute Teacher
Pasadena High School
Houston, TX
08.2019 - 12.2019
- Adapted teaching methods to meet the individual needs of each student.
- Observed students during class activities to assess their understanding of material covered.
- Maintained accurate records of student attendance and academic progress.
- Ensured a safe environment for all students at all times.
Cashier
McDonald's
Houston, TX
06.2017 - 11.2017
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Processed new orders quickly and accurately, completing [Number]+ daily transactions
- Completed manual and machine counts of funds for transactions worth more than $[Amount].
Education
General Studies - Associate of Arts -
San Jacinto College North Campus
Houston, TX01.2021
High School -
North Shore Senior High School
Houston, TX01.2017
Skills
- Cold Calling
- Customer Direction
- Cash Drawer Balancing
- High Volume Transactions
- Shelf-Cleaning
- Excellent Verbal Communication
- Computer Proficiency
- Mathematical Strengths
- Time Management Skills
- Business Development
- Product Upselling
- Multi-Task Management
- Coaching and Mentoring
- Weekly Payroll
- Social Media Advertising
- Self Marketing
- Targeting Market Audience
- Software Installation
- File Transfers
- Hardware Installation
- Server Problem Identification
- Software Updates
Certification
Accounting Financial Literacy Certification from Career & Technical Education Department
Accomplishments
- Lost over 60lbs and increased muscle and strength and improved my overall health
- Created social media advertisements in the past for service promotions
- Learned to bring and manage referral leads in specific niche departments of A business
- Over 80 Hours of Community Service at A Church
Additional Information
ADDITIONAL INFORMATION
Languages
- English
- Spanish
Hobbies and Interests
- Weightlifting
- Learning Side Skills
- Self Development
Languages
English
Professional
Spanish
Professional
Timeline
IT Technical Support Intern
Baker Hughes Inc
05.2024 - 07.2024
Professional Tutor /Student Mentor
Pasadena Independent School District
01.2021 - Current
Early College High School Academic Tutor
Pasadena High School
01.2020 - 01.2021
High School Substitute Teacher
Pasadena High School
08.2019 - 12.2019
Cashier
McDonald's
06.2017 - 11.2017
General Studies - Associate of Arts -
San Jacinto College North Campus
High School -
North Shore Senior High School
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