Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DAVID HERRERA

Richmond,TX

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

4
4
years of professional experience

Work History

General Merchandise Coach

Walmart
06.2022 - Current
  • Provides supervision and development opportunities for associates by hiring and training staff with proficiency (mentoring staff; assigning duties; providing recognition), ensuring diversity awareness occurs at the center
  • Lead and develop teams by teaching, training, and actively listening to associate's needs
  • Model and demonstrate exceptional customer service standards teaching store associates by following and showing the One Best Way (OBW) model
  • Drive the financial performance and sales of designated store area by reviewing and evaluating P&L (Profit & Loss) statements
  • Managing and assisting budgets while controlling expenses in the designated business area to confirm they are indexed to sales
  • Ensure staff has a comprehensive understanding of company policies and procedures, ensuring that the company's mission, values, and standards of ethics and integrity are embedded in customer service
  • Develops and maintains relationships with key stakeholders, supports plans and initiatives to meet customer and business needs
  • Deliberate goals and objectives, measure progress in achieving results, demonstrate adaptability, and promote continuous learning to coordinate, complete, and oversee job-related activities and assignments

Digital Team Lead

Walmart
09.2021 - 05.2022
  • Lead and direct a team of 30 associates to get orders picked on time and get it to the customer in a timely manner
  • Help with scheduling
  • Hold the team to high standards and make sure associates were following ONE BEST WAY
  • Teach and train new associates

Education

Pilot Certificates

Anson Aviation
Sugar Land, TX

Bachelor of Science - Civil Engineering

Texas A&M University
College Station, TX

High School Diploma - undefined

Alief Elsik High School
05.2019

Skills

  • Problem-solving
  • Prioritization and scheduling
  • Critical Thinking
  • Conflict resolution
  • Skilled in team guidance

Languages

Spanish

Timeline

General Merchandise Coach

Walmart
06.2022 - Current

Digital Team Lead

Walmart
09.2021 - 05.2022

High School Diploma - undefined

Alief Elsik High School

Pilot Certificates

Anson Aviation

Bachelor of Science - Civil Engineering

Texas A&M University

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