Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

David Heter

Eugene,OR

Summary

Dedicated and hard working individual with 12+ years of experience managing, bartending, and serving in a high volume, fast pace environment. Friendly people person with the skills to lead/manage a team, multi-task, problem solve, and learn new tasks quickly and efficiently.

Overview

12
12
years of professional experience

Work History

Tasting Room Manager

Thinking Tree Spirits
07.2021 - 02.2024
  • Hired and trained new staff members on proper tasting room procedures, product knowledge, and customer service best practices.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed daily tasting room Inventory and operations, ensuring a clean, organized, and welcoming environment for guests.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Assistant Manager, Server, Bartender

McMenamins
05.2014 - 09.2021
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Floor manager during high volume days such as concerts, game days, track meets, and large party reservations.
  • Expedite, serve, bartend, host, and train new employees

Server

McMenamins
06.2012 - 10.2013
  • Accurately take orders and enter them into the point of sale system
  • Assisted guests with making menu choices in an informative and helpful fashion
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Education

Bachelor of Science - Sociology

University of Oregon
Eugene, OR
06.2012

Skills

  • Hiring and Onboarding
  • Staff training/development
  • Inventory Management
  • Menu development
  • Strong multitasking
  • Fast Learner
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Current food handlers and OLCC Cards

References

Gretchen Brillon 

(760 525-3656 | Gretchen.brillon@gmail.com


Jaimelyn Womack 

(541) 228-6253 | Jaimelynwomack@gmail.com


Kaylon Mcalister

(541) 579-1009 |

Timeline

Tasting Room Manager

Thinking Tree Spirits
07.2021 - 02.2024

Assistant Manager, Server, Bartender

McMenamins
05.2014 - 09.2021

Server

McMenamins
06.2012 - 10.2013

Bachelor of Science - Sociology

University of Oregon
David Heter