Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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David Hidalgo Ortiz

Mount Vernon,WA

Summary

Responsible and loyal employee with several years of experience in customer service. Known for a keen eye for detail and strong knowledge of high-standard client service protocols. Versatile and dependable, with proven performance across various tasks, including manual labor, cleaning, and organizational duties. Highly skilled and bilingual, adept at meeting the needs of a diverse customer base while maintaining professionalism and composure under pressure. Demonstrated ability to provide excellent service while working efficiently on foot for extended periods.

Overview

8
8
years of professional experience

Work History

Customer Service Manager and Tattoo Artist

Tattoo arrival
San Jose Costa Rica
03.2018 - 02.2025
  • Establish standards for customer service as well as welcome new and regular customers.
  • Served as leading professional tattoo artist and entrepreneur.
  • Since I'm bilingual, communication was vital to all my work in Costa Rica. As a tattoo artist working on personal skin, communication is the most important thing.
  • In this job I was constantly interacting with nationals and tourists from all over the world of all ages.

(When I moved to the United States with my wife, the Tattoo Arrival venue closed due to personal decision.)

Head Waiter

Buona Pizza & Italian Restaurant
San Jose Costa Rica
12.2016 - 02.2018
  • Built relationships with regular customers through personalized service.
  • Followed cash handling procedures during customer transactions.
  • Serving food to customers as well as preparing and cleaning both the tables and the entire place. On this occasion I had the current food handling course.
  • Stocked supplies such as food items, beverages and paper goods.
  • Place purchase orders for food, drinks, and supplies used in the restaurant.

(This restaurant is no longer open since 2023)

Education

High School Diploma -

Sinai Night High School
Costa Rica
12-2015

Skills

  • Customer service
  • Bilingual communication
  • Supply ordering
  • Team collaboration
  • Cash handling
  • Inventory control
  • Relationship building
  • Food safety
  • Manual Laborer

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Customer Service Manager and Tattoo Artist

Tattoo arrival
03.2018 - 02.2025

Head Waiter

Buona Pizza & Italian Restaurant
12.2016 - 02.2018

High School Diploma -

Sinai Night High School
David Hidalgo Ortiz