David Hincapie
Tampa,FL
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
6
6
years of professional experience
Work History
Service Advisor
Toyota of Tampa Bay
1101 E Fletcher Ave
06.2022 - 07.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Taekwondo Instructor
Traditional Tae Kwon Do
9250 N 56th St
10.2018 - 06.2021
- Fostered strong relationships with parents and guardians to encourage open communication regarding student progress.
- Supported students'' participation in competitions, providing guidance on strategy development, mental preparation techniques, and sportsmanship principles.
- Enhanced students'' physical fitness levels through rigorous exercise routines and targeted drills.
- Continually updated personal knowledge of Taekwondo techniques, trends, and best practices to provide expert instruction for all participants.
Education
High School Diploma -
Spoto High School
8538 Eagle Palm Dr05.2022
Skills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Strong Work Ethic
- Excellent Communication
- Service Scheduling
- Sales closing
Languages
Spanish
Native or Bilingual
Timeline
Service Advisor
Toyota of Tampa Bay
06.2022 - 07.2024
Taekwondo Instructor
Traditional Tae Kwon Do
10.2018 - 06.2021
High School Diploma -
Spoto High School