David Holloway
Azle,Tx
Summary
Professional Summary
Excellent electrical, mechanical, and pneumatic troubleshooting skills. Driven, decisive and self-directed with strong problem-solving abilities. Able to work as a Team Leader/Teammate and work other Teammates to complete an Action Plan and at same time be able to be a remote service engineer that will be the face of the Company. Perform administrative duties that are a necessary part of service. The ability to use and learn Software Tools that apply to the troubleshooting of MRI Systems, Radiation Therapy Systems, Diagnostic Radiation Equipment, and other medical devices. Quality-focused Field Service Engineer offering 40 years of field service experience. Detail-oriented and proactive with diligent and focused approach to managing projects, reviewing work and coordinating call responses. Maintains strong internal and customer relationships for maximum effectiveness.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Field Service Engineer
ViewRay
02.2014 - Current
- Performed onsite modification and maintenance of systems and equipment.
- Provided on-site service and escalated customer complaints.
- Trained personnel to align objectives, strengthen competencies and standardize operations.
- Repaired defectives units using manuals and tools.
- Traveled to designated area on short notice to support other Teammates workings weekends and overtime.
- Troubleshot and repaired MRI, mechanical and electrical systems.
- Managed administrative operations, purchase orders, quotations, time sheets and expense sheets.
- Scheduled service calls according to customer location and urgency of need.
- Tested equipment performance and demonstrated operation and servicing best practices.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Maintained tools and equipment, parts inventory and library of machine manuals.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
Field Service Engineer
Legacy Medical Imaging
06.2012 - 02.2014
- Performed onsite installation, modification and maintenance of systems and equipment.
- Repaired and calibrated systems and equipment post-installation.
- Traveled to designated area on short notice to support contractors by working weekends and overtime.
- Performed complex technical functions on electrical systems to support engineers including set up, operation, maintenance, calibration and troubleshooting.
- Diagnosed system failures and determined most cost-efficient solutions.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Repaired defectives units using manuals and tools.
Field Service Engineer
GE Healthcare
05.1995 - 06.2005
- Performed onsite installation, modification and maintenance of systems and equipment.
- Traveled to designated area on short notice to support contractors by working weekends and overtime.
- Repaired and calibrated systems and equipment post-installation.
- Provided on-site services, installed new systems and escalated customer complaints.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Repaired defectives units using manuals and tools.
- Supervised unloading and positioning of equipment and provided instructions to site staff during installation.
- Performed onsite installation, modification and maintenance of systems and equipment
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components
- Repaired and calibrated systems and equipment post-installation
Education
Associate of Science - Electronics
09.1976
Skills
- On-site support
- Calibration
- Preparing work orders
- Customer management
- Equipment calibration
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Senior Field Service Engineer - ViewRay
02.2014 - Current
Field Service Engineer - Legacy Medical Imaging
06.2012 - 02.2014
Field Service Engineer - GE Healthcare
05.1995 - 06.2005
United Electronic Institute - Associate of Science, Electronics
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