David Honeycutt
O'Fallon,MO
Summary
Customer service professional with experience at Walmart and Bp Gas Station. Skilled in POS systems and product sales, consistently delivering informed recommendations and maintaining store organization to drive sales and improve the overall shopping experience. Proven ability in conflict resolution and active listening, enhancing customer satisfaction. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bp Gas Station
02.2025 - Current
- Assist customers with inquiries and concerns, ensure prompt and accurate responses.
- Process transactions efficiently using point-of-sale systems to enhance customer experience.
- Maintain cleanliness and organization of the gas station to promote a welcoming environment.
- Collaborate with team members to resolve customer issues effectively.
- Stock shelves, tag and move merchandise as needed.
- Close out and balance register and close store as schedule dictates.
Customer Service Representative - Electronics Dept
Walmart
08.2023 - 10.2024
- Assisted customers in the Electronic Dept.
- Processed transactions quickly and accurately, ensuring a smooth checkout experience.
- Responded to customer requests for products, services and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained knowledge of promotions and sales to enhance customer satisfaction.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
High School Diploma -
Liberty High School
Lake St. Louis, MO05-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Product sales
- Store maintenance
- Retail store support
- Complaint resolution
Timeline
Customer Service Representative
Bp Gas Station
02.2025 - Current
Customer Service Representative - Electronics Dept
Walmart
08.2023 - 10.2024
High School Diploma -
Liberty High School