David Hughes
CA
Summary
Service-oriented manager with 30 years background in security, guest services and law enforcement. Core competencies include employee relations, employee training and works well independently and as a part of a team. Highly motivated and excellent communication and time management skills. Handles task with accuracy and efficiency.
Overview
21
21
years of professional experience
Work History
Security Officer
HSS Security
Riverside, CA
12.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Lead
Toyota Arena - ASM Global
Ontario, CA
10.2008 - Current
- Supervise and train security staff.
- Denied entrance to the building to unauthorized persons.
- Detected suspicious activities and watched for criminal act.
- Recorded incident reports with detailed accounts of occurrences.
- Developed improved training methods with focus on public safety and officer awareness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
Venue Manager
LA County Fairgrounds
Pomona, CA
07.2009 - Current
- Oversee venue operations.
- Hire and train of over 100 security/guest services employees.
- Audited files and reported any issues requiring follow-up.
- Directed the work of 8 independent contractors.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
Parking Officer
Cal Poly Pomona Police Department
Pomona, CA
01.2003 - 08.2022
- Detected suspicious activities and watched for criminal acts.
- Cite and warn offenders about parking infractions and violations.
- Ensure normal flow of traffic during accidents and special events.
- Appear in court on citations.
- Responded to calls in both routine and emergency situations.
- Checked listings of vehicles to be towed and completed necessary forms for storage of vehicle.
- Evaluated all lots and parking scheme to promote optimal utilization of area.
Special Event Manager
Securitas Security Inc
08.2003 - 10.2008
- Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
- Supervised a team of 100-300 security personnel during a given shift.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Oversaw staff timekeeping entries and reports through time payroll management program.
- Oversee the Fontana speedway during race events Oversee offroad racing in Nevada, San Diego, and Pomona.
Education
No Degree - Criminal Justice
Chaffey College
5885 Haven Ave Rancho Cucamonga Ca 91737Skills
- Court testimony
- Security personnel training
- Service-oriented Operational effectiveness
- Staffing and scheduling
- Training and development
- Project management
- Team liaison
- Customer service
- Strong verbal communication
- Budgeting and finance
Accomplishments
- Developed and implemented training protocols for the security and guest services department, in which the arena seats 8500 guests.
- Managed programs covering everything from assessment to personnel optimization.
- Lead the redevelopment of the infrastructure project for the University.
Timeline
Security Officer
HSS Security
12.2022 - Current
Venue Manager
LA County Fairgrounds
07.2009 - Current
Security Lead
Toyota Arena - ASM Global
10.2008 - Current
Special Event Manager
Securitas Security Inc
08.2003 - 10.2008
Parking Officer
Cal Poly Pomona Police Department
01.2003 - 08.2022
No Degree - Criminal Justice
Chaffey College