David Hughes
CA
Summary
Service-oriented manager with 30 years background in security, guest services and law enforcement. Core competencies include employee relations, employee training and works well independently and as a part of a team. Highly motivated and excellent communication and time management skills. Handles task with accuracy and efficiency.
Overview
21
21
years of professional experience
Work History
Security Officer
HSS Security
12.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Lead
Toyota Arena - ASM Global
10.2008 - Current
- Supervise and train security staff.
- Denied entrance to the building to unauthorized persons.
- Detected suspicious activities and watched for criminal act.
- Recorded incident reports with detailed accounts of occurrences.
- Developed improved training methods with focus on public safety and officer awareness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
Venue Manager
LA County Fairgrounds
07.2009 - Current
- Oversee venue operations.
- Hire and train of over 100 security/guest services employees.
- Audited files and reported any issues requiring follow-up.
- Directed the work of 8 independent contractors.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
Parking Officer
Cal Poly Pomona Police Department
01.2003 - 08.2022
- Detected suspicious activities and watched for criminal acts.
- Cite and warn offenders about parking infractions and violations.
- Ensure normal flow of traffic during accidents and special events.
- Appear in court on citations.
- Responded to calls in both routine and emergency situations.
- Checked listings of vehicles to be towed and completed necessary forms for storage of vehicle.
- Evaluated all lots and parking scheme to promote optimal utilization of area.
Special Event Manager
Securitas Security Inc
08.2003 - 10.2008
- Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
- Supervised a team of 100-300 security personnel during a given shift.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Oversaw staff timekeeping entries and reports through time payroll management program.
- Oversee the Fontana speedway during race events Oversee offroad racing in Nevada, San Diego, and Pomona.
Education
No Degree - Criminal Justice
Chaffey College
5885 Haven Ave Rancho Cucamonga Ca 91737Skills
- Court testimony
- Security personnel training
- Service-oriented Operational effectiveness
- Staffing and scheduling
- Training and development
- Project management
- Team liaison
- Customer service
- Strong verbal communication
- Budgeting and finance
Accomplishments
- Developed and implemented training protocols for the security and guest services department, in which the arena seats 8500 guests.
- Managed programs covering everything from assessment to personnel optimization.
- Lead the redevelopment of the infrastructure project for the University.
Timeline
Security Officer
HSS Security
12.2022 - Current
Venue Manager
LA County Fairgrounds
07.2009 - Current
Security Lead
Toyota Arena - ASM Global
10.2008 - Current
Special Event Manager
Securitas Security Inc
08.2003 - 10.2008
Parking Officer
Cal Poly Pomona Police Department
01.2003 - 08.2022
No Degree - Criminal Justice
Chaffey College
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