David Husenaj
Orlando,FL
Summary
Customer-oriented Store Manager offering over 12 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Store Manager
Quiet Flight Surf Shop
ORLANDO , FL
03.2020 - Current
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared monthly reports on sales figures, expenses, profits.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Assistant Store Manager
Quiet Flight Surf Shop
Orlando , FL
04.2016 - 03.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
Education
High School Diploma -
Dr Phillips High School
Orlando, FL05-2009
Some College (No Degree) -
Valencia College
Orlando, FLSkills
- POS Systems
- Competitor Monitoring
- Project Management
- Talent Recruitment
- Team Development
- Loss Prevention
- Store Operations Oversight
- Store Merchandising
- Employee Training
- Operations Management
- Payroll Management
- Sales Professional
References
References available upon request.
Timeline
Store Manager
Quiet Flight Surf Shop
03.2020 - Current
Assistant Store Manager
Quiet Flight Surf Shop
04.2016 - 03.2020
High School Diploma -
Dr Phillips High School
Some College (No Degree) -
Valencia College
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