Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
David Ives

David Ives

Corona,CA

Summary

Dedicated to keeping teams focused, efficient and producing high-quality work. Organizes schedules, estimates hours and manages milestones. Proficient in Pool Studio program with meticulous eye for detail and talent for creative design concepts.

Dedicated construction professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Customer-focused professional with successful 10-year career in pool construction/backyard remodel sector. Knowledgeable about putting together proposals, managing projects and coordinating collateral. Detail-oriented and insightful with a good sense of customer's needs.

Overview

10
10

Years of pool construction/sales experience

Work History

Director of Sales/Designer Supervisor

Lillywhite Pools Inc.
11.2013 - 04.2023
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Implemented systems and procedures to increase sales.
  • Monitored and coordinated workflows to optimize resources.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Oversaw design and production of large projects.
  • Developed detailed plans based on broad guidance and direction.
  • Developed design proposals for new backyard remodel projects.
  • Trained and mentored design team members on technique, policies and performance strategies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained customer satisfaction and collaborative environment by communicating updates between clients and staff.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Wildland Firefighter

CALFIRE State Of California
02.2008 - 11.2013
  • Diagnosed and located hazardous materials and other sources of fires.
  • Responded to emergency calls and provided medical assistance to injured individuals.
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Assisted with regular maintenance of firefighting equipment.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Conducted fire drills and trained new recruits in use of firefighting equipment.
  • Evaluated areas after containing fires to identify and suppress hot spots.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.

Education

No Degree - Welding Technology

Orange Coast College
Costa Mesa, CA

GED -

Costa Mesa High School
Costa Mesa, CA

Skills

  • Pool/Backyard Remodel Design
  • Construction Compliance
  • Negotiation and Conflict Resolution
  • Corrective Actions
  • City and County Regulations
  • Document Coordination
  • Effective Communication
  • Product Estimating
  • Proposal Development
  • High skill level using Pool Studio for Backyard design

Timeline

Director of Sales/Designer Supervisor

Lillywhite Pools Inc.
11.2013 - 04.2023

Wildland Firefighter

CALFIRE State Of California
02.2008 - 11.2013

No Degree - Welding Technology

Orange Coast College

GED -

Costa Mesa High School

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David Ives