Results-driven Office Operations Manager experienced in optimizing workflow and enhancing team collaboration. Delivered improvements in office efficiency through effective resource management and conflict resolution strategies. Focused on achieving organizational goals by adapting to changing requirements and fostering a collaborative work environment.
Work History
Administrative Office Supervisor
1 Year 3 Months
St. Benard Medical Services | 05.2025 - 08.2026
Oversaw scheduling and coordination of executive meetings, enhancing communication across departments.
Developed and implemented office policies, improving compliance and operational consistency.
Managed daily office operations to ensure efficient workflow and optimal resource allocation.
Trained and mentored junior administrative staff, fostering a collaborative work environment.
Occupational Therapy Intern
1 Year 3 Months
St. Bernards Medical Services (Staffing) | 05.2025 - 08.2026
Documented patient progress and therapy sessions to enhance treatment planning and ensure continuity of care.
Monitored patient well-being and engagement during therapy sessions to facilitate effective therapeutic interventions.
Participated in weekly clinical meetings to discuss case management strategies and review patient outcomes.
Collaborated in weekly clinical meetings to evaluate case management strategies and assess patient outcomes.
Prepared therapy equipment and ensured cleanliness post-session to maintain a safe treatment environment.
Participated in student intern meetings during fieldwork placements.
Retail Assistant Manager
4 Years 11 Months
Ross Dress for Less | 09.2021 - 08.2026
Analyzed sales data to identify trends, informing strategy adjustments that enhanced sales performance.
Answering incoming calls and directing customers to the appropriate departments or employees.
Welcomed visitors into the store and ensured a clean, organized front end for improved customer experience.
Prepared reports and presentations for internal review, supporting data-driven decision-making.
Assisted management with the company-advertised reset and rebrands.
Managed cash register till balances to ensure accuracy during transactions.
Trained new associates on store policies and customer service protocols.
Education
Bachelor of Science - Exercise Sports Science
Texas State University | San Marcos, TX | 08-2026
Supporting Courses Include
Medical terminology, Clinical therapeutic intervention I,& II, Foundation of Sports Medicine, Athletic prevention and care, Functional, and Human anatomy and physiology, Lifespan development.
Store Supervisor /Office Administrative Assistant at GEMMA DETORRES MINIMART INC.Store Supervisor /Office Administrative Assistant at GEMMA DETORRES MINIMART INC.