DAVID JAMES
Houma,LA
Summary
Assistant manager successful at evaluating and distilling complex financial data. Excels at cultivating and maintaining strong client relationships. Stays current on developments across multiple industries to best serve clients with fresh, accurate and relevant information and mitigate potential impacts. Highly organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
3
3
years of professional experience
Work History
Assistant Manager
The Good Feet Store
Sandy Springs, GA
02.2022 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
GENERAL MANAGER
AMERICAN SIGNATURE FURNITURE
Duluth, GA
07.2021 - 01.2023
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delegated work to staff, setting priorities and goals.
- Demonstrated appropriate, clear, concise and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects
- Reviewed documents and accounts for discrepancies and resolved variances
- Assessed projects against budgets and timelines, keeping team and assignments on task.
Customer Service Representative
Blue Shield
Baton Rouge, LA
11.2020 - 07.2021
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
B.S - Kinesiology
University of Louisiana At Lafayette
05.2015
Skills
- Leadership
- Client Engagement
- Effective Communication
- Emotional Intelligence
- Variance Analysis
- Risk Mitigation
- Comparative Analysis
- Impact Assessment
Hobbies
- Working Out
- Hiking
- Volunteering at Church Events
- Sporting Events
Timeline
Assistant Manager
The Good Feet Store
02.2022 - Current
GENERAL MANAGER
AMERICAN SIGNATURE FURNITURE
07.2021 - 01.2023
Customer Service Representative
Blue Shield
11.2020 - 07.2021
B.S - Kinesiology
University of Louisiana At Lafayette