David-James Bellassai
Inside Sales Representative
Massapequa,NY
Summary
Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker. Inside Sales Representative accomplished at cultivating productive customer relations and building loyalty with exceptional service and product offerings. Brings career sales success and drives dramatic revenue growth.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Inside Sales Representative
Able Equipment Rental, Inc
Deer Park, New York
09.2021 - 01.2022
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Emphasized product features based on analysis of customers' needs.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Answered customers' questions regarding products, prices and availability.
Dispatch Supervisor
DTO Logistics, LLC
Bethpage
10.2019 - 09.2021
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed investigations to verify and resolve customer or shipper complaints.
- Supervised team of 100+ employees and provided training focused on maximizing overall performance.
- Maintained meticulous employee records to accurately track attendance and productivity.
- Sent out drivers to assist other drivers in need based on locations, needs and worker availability.
- Trained new employees in various procedures and gave feedback on daily work performance.
Community Habilitation Specialist
The Rehabilitation Institute
Old Bethpage, New York
07.2017 - 10.2019
- Helped vulnerable individuals navigate complex healthcare system.
- Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Explained required eligibility applications to patients and helped complete applications for services.
- Developed and implemented training classes to educate team members and community residents.
- Provided complex counseling and identified alternative resources for patient care.
- Assisted with daily living activities, running errands and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
Inside Sales Representative
Ace Tool Repair
Wantagh, NY
02.2016 - 07.2017
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Emphasized product features based on analysis of customers' needs.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
Assistant Manager
Three Amigos Mexican Grill III
Massapequa Park, NY
02.2012 - 02.2016
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Calculated time cards to process employee payroll for 10-member teams daily.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
High School Diploma -
Massapequa High School
Massapequa, NY 09.2009 - 06.2011
No Degree - Music Education
Five Towns College
Dix Hills, NY 08.2011 - 05.2013
Skills
Persuasive negotiator
Compelling presentations
Order management
Goals and performance
Territory Management
Client retention
Relationship building and management
SalesForce
Customer Relationship Management
Fluent in Spanish
Scheduling
Payroll and budgeting
Workflow planning
Timeline
Inside Sales Representative
Able Equipment Rental, Inc
09.2021 - 01.2022
Dispatch Supervisor
DTO Logistics, LLC
10.2019 - 09.2021
Community Habilitation Specialist
The Rehabilitation Institute
07.2017 - 10.2019
Inside Sales Representative
Ace Tool Repair
02.2016 - 07.2017
Assistant Manager
Three Amigos Mexican Grill III
02.2012 - 02.2016
No Degree - Music Education
Five Towns College
08.2011 - 05.2013
High School Diploma -
Massapequa High School
09.2009 - 06.2011