David Jeffers
West Rutland,VT
Summary
Dynamic Event Coordinator, Server and Bartender with a proven track record, enhancing event potential and guest experiences. Skilled in team leadership and guest relationship development. Led teams in FOH service, in an array of venues with specific amenities including on & offsite high-end catering events. Demonstrates exceptional organizational ability with an outgoing personality, ensuring memorable and successful events, significantly boosting brand visibility.
Overview
9
9
years of professional experience
Work History
Event Coordinator/Server
Southside Steakhouse
12.2022 - 10.2024
- Increased events by over 300%, by creating and maintaining relationships with new and returning customers resulting significant bottom-line revenue
- Expanded restaurant customer-base through targeted and curated relationship cultivation
- Oversaw a dedicated team of up to waitstaff and bartenders committed to supporting successful events, ranging from intimate dinner party experiences to large-scale 300-person receptions
- Remodeled infrastructure in banquet facility to improve efficiency and enhance guest experience
- Provided custom event experiences for clients and ensured staff implementation of signature experiences at each event
- Established relationships with media partners to secure favorable coverage, boost event attendance and promote brand visibility
Server
The Backroom
11.2022 - 01.2023
- Provided attentive service to guests within unique, seasonal dining experience. Promoted rapport among guests in intimate, dinner party style setting.
- Increased sales by upselling higher-end products to guests through knowledge of chef-curated farm to table tasting menu and craft cocktails.
- Provided attentive service to guests within unique, seasonal dining experience. Promoted rapport among guests in intimate, dinner party style setting.
Bar Operations Director, Bartender, Server
Vermont Farms Catering
05.2021 - 02.2022
- Responsible for procurement and logistics of all things beverage related for high-end, offsite wedding catering business.
- Organized, packed and deployed beer, wine, liquor and mobile bar kits to multiple off-site venues during companies' highest ever volume custom wedding event season, servicing over 94 total events, including 52 weddings and multiple rehearsal dinners, welcome parties, and farewell brunches.
- Delivered consistently positive guest experiences by resolving issues quickly and accurately. Led staff of between 4 and 15, waitstaff and bartenders, in developing bartending and serving skills, with focus on nuances of upper level guest expectation and experience.
Server/Bartender
Baxter's at Rutland Country Club
07.2020 - 05.2021
- Cultivated warm relationships with regular guests and Club members.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced guest satisfaction by promptly attending to their needs and providing personalized service.
Server
Roots The Restaurant
10.2018 - 05.2020
- Upsold guests on featured food & beverage items presented by culinary and bar teams in busy downtown location.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Charlie B's at Stoweflake Mountain Resort & Spa
10.2017 - 09.2018
- Increased sales with upselling techniques and knowledge of menu items, specials, and promotion at AAA 4 Diamond ski resort with accommodations for over 400 guests.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport. Delivered outstanding service to every guest in all Food and Beverage services including restaurants, small & large events, room service.
Server
Flannel at Top Notch Resort
03.2016 - 12.2017
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy in exclusive ski resort environment with accommodations for over 300.
- Shared knowledge of menu items and wines, enabling customers to make personal decisions based on taste and interest.
- Provided exemplary service during high-volume periods without sacrificing attention to details in a restaurant, event and room service setting.
Skills
- Outgoing Personality
- Service oriented mindset
- Customer Relationship Development and Guest Interactions
- Extensive Food and Culinary Knowledge
- Event Planning and Coordination
- Bar Operations Direction, Wine and Liquor knowledge with Responsible Alcohol Service
- Team Leadership
- Health and safety
- Organizational ability
Affiliations
- West Rutland Fire Department- Firefighter, September 2020-Present
- Morrisville Fire Department- Firefighter, Nov. 2011-Sep. 2018
- Morristown Rescue- EMT, Aug. 2017- Sep. 2018
Timeline
Event Coordinator/Server
Southside Steakhouse
12.2022 - 10.2024
Server
The Backroom
11.2022 - 01.2023
Bar Operations Director, Bartender, Server
Vermont Farms Catering
05.2021 - 02.2022
Server/Bartender
Baxter's at Rutland Country Club
07.2020 - 05.2021
Server
Roots The Restaurant
10.2018 - 05.2020
Server
Charlie B's at Stoweflake Mountain Resort & Spa
10.2017 - 09.2018
Server
Flannel at Top Notch Resort
03.2016 - 12.2017
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