Detail-oriented professional with experience in customer service and administrative support. Adept at managing communications and scheduling, while leveraging Microsoft Excel to organize data and track customer interactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Edward Food Inc.
Bronx
08.2025 - Current
Answered incoming telephone calls to provide store, products and services information.
Helped customers find specific products, answered questions, and offered product advice.
Handled customer complaints in a professional manner.
Realty Office Intern
Extreme Realty Associates
Bronxville
06.2024 - 08.2024
Assisted agents with client communications and appointment scheduling.
Organized property listings and updated information in the database.
Answered customers' questions regarding services offered by the company via phone or email.
Created spreadsheets in Excel to track customer service inquiries and responses.
Front Desk Receptionist Intern
NBNC of Negro Women Child Development
Bronx
03.2024 - 05.2024
Managed multi-line phone system, directing calls to appropriate staff members.
Assisted with administrative tasks, including filing and organizing documents.
Provided information about programs and services offered by the organization.
Greeted visitors, provided information about the company, and directed them to their destination.
Tracked attendance records of guests visiting the facility.