Overview
Work History
Education
Skills
Accomplishments
Leadership Experience
Timeline
Generic

David J. Lane

Loveland,CO

Overview

15
15
years of professional experience

Work History

Systems Manager

Walmart DC 6019
06.2021 - Current
  • Plan, direct, and manage the work of 6 associates.
  • Manage daily IT operations, including troubleshooting issues, maintaining backup systems, and providing user support.
  • Work and monitor site tickets to resolution.

Systems Operator/QA

Walmart DC 6019
09.2018 - 06.2021
  • Supported all computer equipment, both hardware and software for shift.
  • Printed and distributed reports and labels for next day shifts.
  • First level technical support for internal customers at the distribution center.
  • Researched shortage claims from stores that we service.
  • Fielded and processed calls from the stores we service.

Systems Operator

Walmart DC 7077
06.2017 - 09.2018
  • Ensured that all stores that we serviced were correctly billed, and all orders for those stores were in the system to be order filled and shipped.
  • Supported all computer equipment, both hardware and software for shift.
  • Responsible for issuing equipment to associates.
  • Responsible for issue tracking equipment, and sending off for repair when required.

Systems Operator

Walmart DC 6007
07.2010 - 06.2017
  • Responsible for creating and distributing all labels and reports to designated managers, for the next scheduled work shift.
  • Support all computer equipment, both hardware and software for shift.
  • Write computer code for Excel workbooks in Visual Basic for Applications, to be used by associates for effective business purposes.

Education

Python Programming Certification - Python Programming

Cornell University
03.2021

B.S.B.A. - Information Systems

University of Arkansas
Fayetteville
05.2005

Skills

  • IT management
  • Systems troubleshooting
  • User support
  • Equipment maintenance
  • Process improvement
  • Vendor management

Accomplishments

  • Army Service Ribbon, 2000
  • Army Reserve Components Achievement Medal, 2002
  • National Defense Service Medal, 2002
  • Multinational Force and Observers Medal, 2002
  • Armed Forces Reserve Medal with M Device, 2002
  • National Dean’s List, 2004

Leadership Experience

  • Association of Information Technology Professionals (AITP), 2003-2005
  • Army Reserved Officer Training Corps (ROTC) Cadet, 2003-2004
  • Walmart Talent Development - T3 Trainer, 08/15
  • Walmart Supply Chain Manager

Timeline

Systems Manager

Walmart DC 6019
06.2021 - Current

Systems Operator/QA

Walmart DC 6019
09.2018 - 06.2021

Systems Operator

Walmart DC 7077
06.2017 - 09.2018

Systems Operator

Walmart DC 6007
07.2010 - 06.2017

Python Programming Certification - Python Programming

Cornell University

B.S.B.A. - Information Systems

University of Arkansas

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David J. Lane