David J. Lane
Loveland,CO
Overview
15
15
years of professional experience
Work History
Systems Manager
Walmart DC 6019
06.2021 - Current
- Plan, direct, and manage the work of 6 associates.
- Manage daily IT operations, including troubleshooting issues, maintaining backup systems, and providing user support.
- Work and monitor site tickets to resolution.
Systems Operator/QA
Walmart DC 6019
09.2018 - 06.2021
- Supported all computer equipment, both hardware and software for shift.
- Printed and distributed reports and labels for next day shifts.
- First level technical support for internal customers at the distribution center.
- Researched shortage claims from stores that we service.
- Fielded and processed calls from the stores we service.
Systems Operator
Walmart DC 7077
06.2017 - 09.2018
- Ensured that all stores that we serviced were correctly billed, and all orders for those stores were in the system to be order filled and shipped.
- Supported all computer equipment, both hardware and software for shift.
- Responsible for issuing equipment to associates.
- Responsible for issue tracking equipment, and sending off for repair when required.
Systems Operator
Walmart DC 6007
07.2010 - 06.2017
- Responsible for creating and distributing all labels and reports to designated managers, for the next scheduled work shift.
- Support all computer equipment, both hardware and software for shift.
- Write computer code for Excel workbooks in Visual Basic for Applications, to be used by associates for effective business purposes.
Education
Python Programming Certification - Python Programming
Cornell University
03.2021
B.S.B.A. - Information Systems
University of Arkansas
Fayetteville05.2005
Skills
- IT management
- Systems troubleshooting
- User support
- Equipment maintenance
- Process improvement
- Vendor management
Accomplishments
- Army Service Ribbon, 2000
- Army Reserve Components Achievement Medal, 2002
- National Defense Service Medal, 2002
- Multinational Force and Observers Medal, 2002
- Armed Forces Reserve Medal with M Device, 2002
- National Dean’s List, 2004
Leadership Experience
- Association of Information Technology Professionals (AITP), 2003-2005
- Army Reserved Officer Training Corps (ROTC) Cadet, 2003-2004
- Walmart Talent Development - T3 Trainer, 08/15
- Walmart Supply Chain Manager
Timeline
Systems Manager
Walmart DC 6019
06.2021 - Current
Systems Operator/QA
Walmart DC 6019
09.2018 - 06.2021
Systems Operator
Walmart DC 7077
06.2017 - 09.2018
Systems Operator
Walmart DC 6007
07.2010 - 06.2017
Python Programming Certification - Python Programming
Cornell University
B.S.B.A. - Information Systems
University of Arkansas