Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated.
Overview
12
12
years of professional experience
Work History
Spark Driver
Spark (Walmart)
Homewood, IL
03.2022 - 11.2022
Verified loads against bill of lading to identify and correct discrepancies.
Planned each route with up-to-date GPS support, accounting for weather or construction delays to enable on-time deliveries.
Planned and executed efficient routes to optimize time and fuel costs.
Notified customers of delays to decrease calls to support.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Delivered rush merchandise on tight schedules to meet customer targets.
Navigated routes with relevant map programs and GPS systems.
Uber Driver
Uber
Chicago, Illinois
04.2019 - 04.2020
Offered riders information about local attractions and restaurants.
Achieved consistently high customer scores due to exceptional service.
Cleaned vehicle regularly to maintain professional appearance.
Followed safety rules to keep clean driving record with no accidents or incidents.
Notified customers of delays to decrease calls to support.
Drove passengers from pick-up points to deliver to destination.
Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Presented clean and sanitized vehicle to customers for utmost satisfaction.
Followed regular schedule of pickups for individual customers and groups.
Complied with traffic regulations to safely operate vehicles.
Maintained strict compliance with safety rules for passenger and driver protection.
Inspected vehicle and personally handled routine upkeep.
Payroll Specialist
Harley Davidson Financial Services
Chicago, IL
12.2014 - 04.2019
Worked closely with human resources (HR) to safeguard confidential employee data.
Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
Prepared manual checks and submitted direct deposit through online banking.
Processed employee rehires, transfers, terminations and withholdings.
Researched and resolved employee payroll questions and issues via email, phone and in person.
Leveraged payroll processing system to track and input tax, wage and personnel information.
Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.
Anticipated potential payroll issues and questions to take proactive action and prevent development of problems.
Voided checks and issued stop payment orders to correct payroll discrepancies.
Extracted information from payroll system and generated reports for various departments and vendors.
Tracked employee vacation, personal and sick leave earnings and use.
Processed new employee paperwork and entered information into payroll system.
Verified past employment of candidate hires.
Payroll Specialist
Urban Partnership Bank
Chicago, Illinois
04.2011 - 03.2014
Worked closely with human resources (HR) to safeguard confidential employee data.
Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
Onboarded new employees in time reporting and payroll systems.
Prepared manual checks and submitted direct deposit through online banking.
Processed employee rehires, transfers, terminations and withholdings.
Researched and resolved employee payroll questions and issues via email, phone and in person.
Supported payrolls, driving timely and accurate payment of employee wages.
Voided checks and issued stop payment orders to correct payroll discrepancies.
Managed payroll and time and attendance systems.
Responded to employee inquiries regarding payroll and timekeeping.
Compiled statistics, statements and reports on pay and benefits to submit to department heads.
Trained new employees on company timekeeping systems.
Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
Education
Associate of Science - Accounting
Taylor Business Institute
Chicago, IL
07-1982
Skills
Payroll policies and procedures
Microsoft applications
New employee processing
Telephone and email etiquette
Daily payroll activities
ADP
Employee File Maintenance
Spreadsheet Creation
Report Preparation
Timeline
Spark Driver
Spark (Walmart)
03.2022 - 11.2022
Uber Driver
Uber
04.2019 - 04.2020
Payroll Specialist
Harley Davidson Financial Services
12.2014 - 04.2019
Payroll Specialist
Urban Partnership Bank
04.2011 - 03.2014
Associate of Science - Accounting
Taylor Business Institute
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